Alexa and Plex Not Working (App Enabled, Linked, Alexa in Plex List)

General Discussions Plex Features
1

I have been trying to link my Plex Server to Alexa for over an hour now.
This is where I am at after having followed and refollowed the instructions multiple times.

  1. My Plex Server is set up for Remote Access and has no issues there. It has been tested outside the house as working.
  2. I open up Alexa.amazon.com and go to Skills and find the Plex Skill.
  3. I enable the Plex Skill. It then tells me I have to link to Plex. I follow the steps, login with my Plex account, authorize the connection and it says everything worked.
  4. I check Plex and Alexa is listed in Devices.
  5. I tell Alexa to tell plex to change my server and every single time I get “you have to link your plex server to alexa, etc etc”

I have restarted the echo dot multiple times. I have removed alexa from plex. I have disabled/re-enabled the skill.

What in the world is going on?

2

Disregard. Apparently you have to be in the main account.

1 Like
3

Just to check, is your Dot signed into the same Amazon account?

Edit - We must have been typing at the same time. Didn’t see your comment above.

4

what do u mean? i have same problem. alexa says it is online but too long to respond.

5

What the OP was saying is that Alexa only works with your Plex admin account. If your Plex client if logged in using another account, Alexa will not be able to send your request to that client.

6

possibly stupid question, but do you mean that the alexa device (dot, echo, etc) needs to be using the same email account as your plex server admin? so if I have user123@yahoo.com as my plex admin, I need to have my echo registered to user123@yahoo.com also? Thanks

7

No, you don’t need the echo itself registered with the same email, the Plex skill does.
When you enable the skill, it will ask for your Plex user info. The echo device then uses this Plex account to access whatever servers it has access to.

8

So to be clear - do you have to use the plex main account.

I have my main plex account but setup a unique user for accessing it on my main tv. So do i need to link the alex skill to the main account that runs plex or the one that accesses the tv (ideally)

thanks

9

You link Alexa to the Plex account you want to use.

10

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