Alexa Giving the Wrong Item upon Specific Playlist Request

Plex Players Streaming Devices
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Server Version#: Version 1.21.0.3616
Player Version#: Fire OS 6.5.4.1 (Amazon Echo Show 5)

I’ve been trying to get my Alexa to play the specific playlist in my library called, “Hey, Hey! It’s a Ska-Punk Christmas!” My Alexa knows I’m saying those words, (I checked under my app’s Voice History section), but it’s instead playing a song called “It’s You” by the Crombies from my server. I narrowed down the issue to being that Plex is interpreting the “It’s” word wrong. I figured this out by renaming my playlist “Hey, Hey! A Ska-Punk Christmas!” instead. My point is, will this be fixed? I’ve had this name for my playlist ever since I created it, even on my Spotify account (Proof and not-so-subtle plug).

Please do work on it! Thank you!

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Can you recreate the request then get me your PMS logs? Plex Media Server Logs | Plex Support

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Got the logs after recreating it, here you go.
(File removed)

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Thanks, I think I see what’s going on. Can you provide me a screenshot from Alexa showing it recognized the command?

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Here’s the screenshot.

Screenshot_20201124-022126_Amazon Alexa
Screenshot_20201124-022126_Amazon Alexa861×581 60.5 KB

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Hi, sorry to bother you, but did you figure out the problem?

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I have a theory but still waiting for verification from the team. If it turns out to be correct, I’m still not sure when the fix will be available.

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Okay, no worries. Could you update me as you guys make progress?

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