Alexa no longer find any music (part 2)

Server Version#: 1.19.1.2645

Hi!
I have the same problem as in thread Alex can no longer find any music.
Since server version 1.19.xxx my Echo does not find any music / album to play. I am using the German Plex skill.
When I say “Alexa, play the album XXX” it does response “I do not find any album with the name of XXX” (all in German)
It tells me that it can play some radio.

I tried to remove and readd the permissions for the Plex skill. I also checked the remote access to my Plex server and it works well on my Android phone.
I also tried to remove and readd the music library but this also didn’t work.

Please help, what can I do. Or is it a bug maybe ?

Kindly,
Kurt

1 Like

Just downgraded to version 1.18.8.2468, here my echo plays the music without problems! So it really seems to be a bug!

I am experiencing the same problem on server version#: 1.19.1.2645

Alexa is unable to play any music from plex other than playlists. Requesting an artist/album/track specifically results in Alexa saying it cannot be found.

Have you tried to downgrade the server version? On my Synology it was possible without any trouble.

Is there noone from Plex that can say anything about it? I do not want to try every new version until it may work again!!!
I really need this feature, my daughter plays her favorite album to sleep every evening.

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