All my playlists have disappeared

Server Version#: Version 1.19.3.2852

Sometime in the past few weeks I noticed that all my playlists (both music and video) have disappeared. It’s very possible that it happened sometime over the last couple of updates, but I have no idea.

I’ve spent quite a bit of time putting those playlists together and now they’re just GONE. is there a location that they were stored as static files that i can restore from my backups? how do i get them back? this is totally unacceptable for a paid product.

This just happened to me yesterday. I also removed a PIN from my account yesterday. Coincidence? glitch?
I guarantee I will not be putting any energy into creating any other playlists until this problem is figured out.
I agree that this is unacceptable for a paid product.

After recreating a couple of them, i’ve had it happen AGAIN. i’ve since moved any serious music listening back to airsonic because plex is apparently garbage at this. good thing i paid for a pass so i get direct access to a support team or something… oh wait, no i just get to post on this forum. neat.

Sounds more like a corrupted database…

Haven’t seen/heard of that issue before
Certainly not linked to removing a PIN.

entirely possible… though i ran through all the processes involved and the database says “ok”. would be nice if playlist support didn’t suck to the point that there’s no way to import/export playlists in a usable format without hacks. and this would be the only time i’ve ever encountered database corruption, and it only affected playlists and no other media.

it’s also reassuring that this is an old issue that other people have come across and there’s been no movement on: Missing audio playlist

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