There some kind of mass Plex outage? I was lamenting the demise of the Roku Reuters app and recalled Plex had a news portal, started getting it all nice and setup and now nothing will load that isn’t local on my network.
1 Like
Same here, thought it was my PiHole at first but even disabling that didn’t help.
Cool, not going insane. Guess I should clarify, I can load content from connected friends, but any Plex Hosted content seems to be a no go.
So have your issue resolved? I just encounter this situation for the account that is also used as a plex media server. However a friend’s account, who doesn’t host a media server on plex, doesn’t have such a problem.
Could you elaborate what exact issue you’re experiencing? The „I have the same issue“ story isn’t always as clear as it could be 
You’re running your own server but have issues playing some/all online media sources such as news/podcasts/video on demand/…? Is this limited to a specific player / player version or do you experience the same behavior across different platforms?
Same issue with playing online extras/trailers of your movies?
Hi Tom,
I’m new to the plex site and have created an account. Movies and TV is already pinned in my left hand menu, as i’m assuming the others have as well.
In my instance, when I click on the movies and TV sub-menu, instead of getting a list of tv and movies, I get the error;
‘There was an unexpected error loading this page’
Unfortunately this is all the page gives me.
In saying that, under the home and news tabs/sub-menus, content is showing and I can click on and play something from those shows shown as below
Happy to try any solutions you may have, right now this is happening on my android device in chrome and on my windows PC on both Edge and Chrome.
Appreciate your assistance where ever you can provide it 
JS
Hello
I also have the same problem, I think he doesn’t care about us and they tell us that this site is free against I believe that you have to become premium to see the movies and they want to force people who do not switch to premium to visit their site to see if the problem is resolved or not, all to bring free traffic to their site.
I suppose you’re running Plex in a browser…
- do you get the same error message when navigating to “Movies and TV on Plex” within one of the other Plex apps (e.g. on iOS / Android / your TV)?
- do you get the same error when using a different browser?
- would you mind sharing some details as for what OS, browser (incl. version) we’re looking at? Any security add-ins or blockers that might interfere with Plex’ doing its job?
What makes you think so?
Where to start with that…
Let’s keep it simple: No… that’s not going to happen 
For sure Plex wants to earn money (and does so by the ads you see when watching the free content (at least I hope they do). However if you’re worried… there’s quite a nice support page / overview that explains what parts of Plex are free and for what you’ll need a subscription (or alternatively a one-time activation fee to use the mobile clients to stream videos from your Plex Media Server to a mobile client).
https://support.plex.tv/articles/202526943-plex-free-vs-paid/
Thanks Tom,
As mentioned prior, yes, It’s happening in both Microsoft Edge browser on Windows (10 - 64 bit) as well as Google Chrome browser (at office currently, will send details later of the exact version of the browser, but it is one of, if not the latest) on Windows 10.
The same error occurs within Android 9 OS on Chrome 80.0.3987.149
I did download the Plex for Windows application and get this to connect to the service, however the ‘movies and tv’ option doesn’t seem to be available in the menu options on either the main menu or where you can pin/unpin - in saying that I didn’t dive to much deeper at that point.
One other point i’d make is i’m accessing this from Australia - I didn’t see any geo-blocking notes so assume all content is available in all countries?
I’ve just tried from my office device on VPN and it works… interesting huh?
The Plex video on demand has yet to be added to the desktop player versions of Plex. I don’t have an ETA when this is going to happen). You can find a list of all currently supported platforms in the related support article.
There is some geo blocks as not all content is made available by the content owners in all geographies (e.g. to avoid conflicts with their licensing to others which can be quite a minefield). That being said… this should only impact what content is visible to you… not prevent the section to show at all.
The only thing coming to mind are some browser / ISP based „security measures“ that could block Plex from connecting to the online libraries (e.g. blocking of certain ports used by Plex, or the lack of DRM support) — then again this should only impact the actual playback… not the browsing of the catalog.
However it’s interesting that using a VPN will overcome that hurdle. So that seems to imply there is some kind of „blocking“ getting in the way in your regular setup — both in your home and work network…
…and yes, my issue was resolved. I don’t recall specifically, but I believe I ended up having a full disk on my system that was making it act wonky.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
