All PMS libraries frozen

Server Version#: 4.72.0 (?)
Player Version#: N/A (any, whether on PC or iPad or Shield etc.)

PMS running fine for years on a Shield 2015 16Mb + 256 Mb SD Card, accessing the media files over the network on 2 Synology Diskstations.

Hi Group,

So here we go. My PMS is divided into several libraries (6 for movies, 2 for music, 1 for series). The 2 libraries dedicated to music are mp3 and flac.

I recently added a subdirectory in my mp3 music library. I didn’t pay attention, my mistake, there was a ! in the directory name. Since then I can still access everything that existed at the time (except that ! folder), but from my Plex library I can no longer delete any entry, or add anything. If I add an entry (subdirectory) in any directory, no matter what NAS, no matter if it’s a movie, a series or music, and I run a library update, the update will not detect anything new. If I try to create a new library, the creation works fine, except PMS will then refuse to add any entry in it – although the proper folders / files are present.

If I delete the ! folder, that doesn’t change anything in the behavior of PMS…

Please help!!!

Have you already checked your server’s database for corruption?
If you moved the server data directory to an accessible drive you should be able to trigger that e.g. via SSH.
https://support.plex.tv/articles/repair-a-corrupted-database/

If you cannot perform the check/repair on the Shield itself you might be able to temporarily install the PMS on a different machine and use its Plex SQLite executable to do the repair on the database files of your Shield.

Hi tom80H, thanks for your reply. I suspected the database might have been corrupted as well, as the Shield inadvertently rebooted just after adding my ! directory to it.

Considering the mighty conjunction between, on one hand the apparent hassle of the repair option, on the other hand the arrival of a major Shield OS update, I chose to just delete the server, then make a clean OS install on the Shield, then reinstall PMS and a recreate my library. I believe I saved time this way, it was just a couple hours.

Thanks again anyway for the help!

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