All users must have Plex pass?

I have a user that says the Plex Android app would not let him get past 1 min mark on a movie until he payed for Plex pass. Is this right or does he not know what he’s talking about?

He needs to purchase the app, not a Plex Pass.

OK. I think he meant to say he bought the app but said Plex pass. Thanks for the clarification.