An error occurred halfway through tv show

Ok just a little background on the issue. My family also use the apple tvs in the house to use plex. Now on the odd occation it has stopped working or become slow responding and not playing the videos just get the spinning loading wheel. Now I never came across the issue until today where i got an error occurred halfway through the tv show. I managed to grab the logs and will attach everything.

 

Apple TV 3 and 7.0.1

 

192.168.1.136

 

192.168.1.136

 

Windows 7 desktop pc and 0.9.9.10

 

0.9.9.10

 

192.168.1.136

 

plex connect downloaded on 07/10/2014

 

PlexConnect]

enable_plexgdm = True

ip_pms = 192.168.178.10

port_pms = 32400

enable_dnsserver = True

port_dnsserver = 53

ip_dnsmaster = 8.8.8.8

prevent_atv_update = True

enable_plexconnect_autodetect = True

ip_plexconnect = 0.0.0.0

hosttointercept = trailers.apple.com

port_webserver = 80

enable_webserver_ssl = True

port_ssl = 443

certfile = ./assets/certificates/trailers.pem

loglevel = High

logpath = .

 

 

I have uploaded the plex connect log but had to upload it as a zip as it was too large.

 

Thnaks

 

 

 

https://forums.plex.tv/topic/121863-ios-8-black-screen-of-death/?view=getnewpost

Joshuamc are you experiencing the same issue as Walhman or is it different (it isn't that clear if the issue is just in the video screen or starts affecting the whole ATV UI, including third party apps and lockups).

Joshuamc are you experiencing the same issue as Walhman or is it different (it isn't that clear if the issue is just in the video screen or starts affecting the whole ATV UI, including third party apps and lockups).

Seems different. My apple tv is still responsive just have to restart plex connect on the computer.

Silly question: Does your server fall asleep?

Silly question: Does your server fall asleep?

No because i can still access the plex web app

What device do you use to host PlexConnect and are you able to get to it immediately to test something (is it in another room)?

What device do you use to host PlexConnect and are you able to get to it immediately to test something (is it in another room)?

What do i need to test. It is getting worse now where the trailers becomes so slow in responding.

Just interested to see if the host has network issues itself that occur at the same time.

Also the info in the your first post is missing the titles from the template so it is really hard to see what relates to what. Are yu running devices across separate subnets?

ok here is the outlay with titles.

ATV model: Apple TV 3 and 7.0.1

 

The DNS server set on the ATV: 192.168.1.136

 

The local IP address of the device:192.168.1.136

 

The device and operating system: Windows 7 desktop pc and

 

The device and operating system (including version number) that the Plex media server (PMS) is installed on: Windows 7 pc 

The Plex media server (PMS) version number you are running: 0.9.9.10

 

The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.136

 

plex connect downloaded on 07/10/2014

 

PlexConnect]

enable_plexgdm = True

ip_pms = 192.168.178.10

port_pms = 32400

enable_dnsserver = True

port_dnsserver = 53

ip_dnsmaster = 8.8.8.8

prevent_atv_update = True

enable_plexconnect_autodetect = True

ip_plexconnect = 0.0.0.0

hosttointercept = trailers.apple.com

port_webserver = 80

enable_webserver_ssl = True

port_ssl = 443

certfile = ./assets/certificates/trailers.pem

loglevel = High

logpath = .

Hmm i think Baa will have to weigh in on this one as i cannot see anything in the log but he may very well be able to.

One thing i will say though is that if you have a network issue with your router or the device hosting PlexConnect/PMS you could get the symptoms you have described.

For example, I currently have some kind of intermittent network stack issue on my PlexConnect/PMS machine that manifests for about 60 seconds once or twice a day and can occasionally interrupt watching something via PlexConnect, although i know it is not PlexConnect related as it also affects browsing on the device. If you can i would also check this if you can get to the PC quickly (it took me a few times to figure out what it was as it would usually clear by the time i got there or rebooted the ATV but as i am about to clean install Yosemite i can live with it for a week or so longer).

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