Is there a post where I can check for updates on the Android app resolution? Since the “revamp” of the UI, all videos buffer every two minutes and it is unwatchable. It is exclusive to the Android app only and the issue is not replicable on my TV or using Chrome.
Running a Pixel 9 Pro XL, previously videos buffered 1-4 seconds and then were good for the entire duration. This includes shows and movies. The only fix I found today that appears to be working is rolling back to kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a.apk, which appeared to be released in June of this year. Rolling back and everything is working as it was.
Six months and the current version of the app is completely unusable still?
That’s crazy. I searched before making this thread and no official posts from devs or responses for that matter.
Hey Devs, even if you aren’t working on it, give us a bs “were working on it”. Six months and your product is still broken without any acknowledgement.
This post I’m quoting was about the Apple TV app but it applies universally because that’s what they’re doing with the app now, a universal code base. I wouldn’t hold your breath for a fix.
You can read the rest of that thread but if they don’t kill PMS and it’s support in the apps in approximately 5 years then I’ll eat my shoe. We aren’t blind. We can see what’s happening, and now we’re starting to get confirmation.
I really thought everyone here used Plex to stream for “free” and not have multiple streaming subscriptions. I think I pay 100 a year for my “sources”. New customers want to pay half that a month for two or three services and still not have access to everything? That doesn’t make any sense.
On another note to find “Plex” over a “Netflix” is absurd. The first post I found when trying to figure out the buffering issue had a related post of not wanting to pay.
He withdrew the post containing what I quoted above. Basically just saying that demographics are changing and so Plex is trying to keep up with that. It was in regards to the Apple TV app beta releases being stalled currently as they’re working on Roku
They’ve also been deleting “irrelevant” comments on posts about the new experience. I wrote a big reply but noted it would probably be deleted, and it was. It’s a bad look tbh but what else is new lately.
I’ll end this when Plex acknowledges our complaints, provides a left menu aligned navigation experience, and releases a fully functional client again.
While I don’t know if I can blame this on a single individual (and I certainly don’t believe it’s your fault either) this kind of speculation arises precisely because Plex has not been communicative or responded to a sizeable number of complaints and concerns from its old userbase. (I’m not sure if older refers to age of individual or age of account.)
The one instance where it did respond to complaints, it basically said too bad - we don’t care about what you want. We care about what we want.
Plex wants to unify its code base for clients? I get that. It makes sense. Plex wants to hide my own libraries away in a sub-menu or horizontal menu? No way. I want my vertical sidebar menu back. I’m even sympathetic to you guys needing to make money. I would even understand if your lifetime license became more expensive. I would even donate to you guys if there was a way to (though I wouldn’t do it as long as I have a broken client without left vertical navigation).
I know I’ve been vocal about this. I know other users have been vocal about this. Plex employees have gone out of their way to ignore us, and that has been noticed. I know Plex users were vocal about this in 2018-2019. I was one of them.
If Plex doesn’t want us to run with our own narrative, it would be greatly appreciated if they took our voices into account, didn’t wait 9+ months to respond, and gave us a response better than “too bad”.
The alternative is a sizeable number of us replacing Plex with other solutions and then the server will be sunset due to lack of users.
I’m sorry. You have to see it from our side too though. We have been asking for clarification for a vey long time now and we just keep getting vague replies, if anything at all. When features keep getting cut and VOD keeps getting jammed down our throats, what else are we to assume?
There is very clear opposition to this new direction from a lot of users yet we just keep getting shoved aside like we don’t matter. It’s infuriating to us too. We’re mad, we’re confused, and we cannot see the logic behind anything that is happening right now.
Sunset the PMS or not, Plex is going to get their way and lose the “old” users to something else. Personally I’m just hoping I can use some third party apps to access my library because right now the official apps are a hot mess and y’all know it.
Maybe this doesn’t count as abandoning the server, but the effective result is the same if clients start dropping support for it. I don’t accept the one-off argument - if it happens once, it can and will happen again with enough pressure. Plex has refused to draw a line in the sand.
