Android - Can’t get music playback on cellular network on the app, browser works

Server Version#: 1.22.2.4282
Player Version#: 8.15.1.23935 (65fcd0bc)
Manufacturer: Xiaomi
Device: perseus
Model: Mi MIX 3
Product: perseus
Version: 10

Hello,

I have opened this already last year but no answer or potential solution was provided and since all updates in the meantime did not change anything (and there is no proper support apparently and just the forums) here is my request again.

I have a strange issue where i can not get the Plex Android App to work with my mobile network.
I try to play music which works fine while i am connected to a Wifi network but as soon as i switch to mobile network the playback no longer works.

So i was checking the logs and noticed it said that it “Couldn’t connect to server”.
In order to check that i then opened a browser on the same phone and logged in to plex there.

Oddly enough there it works without any issues.
So it somewhat seems like this is related to the app.

I have re-installed the app and cleared all caches and data related to it but with no luck.

Log output seems to be pretty much the same as last year but here it is:

Apr 07, 2021 10:34:43.687 [11072] INFO - Plex Media Server v1.21.3.4149-3edcc1463 - Xiaomi Mi MIX 3 perseus - build: android-aarch64 unknown - GMT 02:00
Apr 07, 2021 10:34:43.689 [11072] INFO - Android version: 4.9.186-perf-g10af704 (#1 SMP PREEMPT Mon Nov 16 18:48:54 CST 2020), language: en-US
Apr 07, 2021 10:34:43.689 [11072] INFO - Processor Unknown architecture
Apr 07, 2021 10:34:43.697 [11071] DEBUG - Opening 6 database sessions to library (com.plexapp.plugins.library), SQLite 3.26.0, threadsafe=1
Apr 07, 2021 10:34:43.697 [11071] ERROR - Error setting multithreaded mode for SQLite3 (21)
Apr 07, 2021 10:34:43.697 [11071] ERROR - Error disabling memory status mode for SQLite3 (21)
Apr 07, 2021 10:34:43.790 [11071] DEBUG - Running migrations. (EPG 0)
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Running forward migration 20200921130000.
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Captured session 0.
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Captured session 1.
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Captured session 2.
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Captured session 3.
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Captured session 4.
Apr 07, 2021 10:34:43.791 [11071] DEBUG - Captured session 5.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Completed forward migration 20200921130000.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Running forward migration 20201103130000.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Captured session 0.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Captured session 1.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Captured session 2.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Captured session 3.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Captured session 4.
Apr 07, 2021 10:34:43.843 [11071] DEBUG - Captured session 5.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Completed forward migration 20201103130000.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Running forward migration 20201119130000.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Captured session 0.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Captured session 1.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Captured session 2.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Captured session 3.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Captured session 4.
Apr 07, 2021 10:34:43.846 [11071] DEBUG - Captured session 5.
Apr 07, 2021 10:34:43.847 [11071] DEBUG - Completed forward migration 20201119130000.
Apr 07, 2021 10:34:43.848 [11071] DEBUG - ChangestampAllocator: initialized to 12
Apr 07, 2021 10:34:43.848 [11071] DEBUG - Opening 2 database sessions to library (com.plexapp.plugins.library.blobs), SQLite 3.26.0, threadsafe=1
Apr 07, 2021 10:34:43.852 [11071] DEBUG - Running migrations. (EPG 0)
Apr 07, 2021 10:34:43.856 [11107] DEBUG - Codecs: Downloading current version of ac3 decoder
Apr 07, 2021 10:34:43.856 [11107] INFO - CodecManager: obtaining decoder 'ac3'
Apr 07, 2021 10:34:43.856 [11107] DEBUG - HTTP requesting GET https://plex.tv/api/codecs/ac3_decoder?build=android-aarch64-nano&deviceId=b970347c-83a2-4003-9f99-c02ac6944b96&oldestPreviousVersion=legacy&version=367b3d4-3673
Apr 07, 2021 10:34:43.877 [11071] DEBUG - HttpServer: Listening on port 42379.
Apr 07, 2021 10:34:43.878 [11114] DEBUG - Grabber: Cleaning up orphaned grabs.
Apr 07, 2021 10:34:43.878 [11114] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:43.878 [11114] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:43.879 [11114] DEBUG - Grabber: Cleaned up 0 decrepit directories in 0.0 sec.
Apr 07, 2021 10:34:43.882 [11071] DEBUG - Media Provider: Registering provider com.plexapp.plugins.library
Apr 07, 2021 10:34:43.882 [11071] DEBUG - Image transcode cache directory: "/data/user/0/com.plexapp.android/Plex Media Server/Cache/PhotoTranscoder"
Apr 07, 2021 10:34:43.883 [11071] DEBUG - Transcoder: Cleaning old transcode directories.
Apr 07, 2021 10:34:43.887 [11071] DEBUG - Starting HTTP server.
Apr 07, 2021 10:34:43.887 [11071] DEBUG - Running server...
Apr 07, 2021 10:34:43.887 [11071] DEBUG - Waiting for server condition to be signaled.
Apr 07, 2021 10:34:43.887 [11117] DEBUG - HttpServer: Set up a thread pool with 2 threads.
Apr 07, 2021 10:34:43.888 [11117] DEBUG - Running database fix-ups.
Apr 07, 2021 10:34:43.888 [11115] DEBUG - DVR: Starting up.
Apr 07, 2021 10:34:43.888 [11115] DEBUG - Activity: registered new activity a9719f31-7165-41fb-8bbe-09be6bd74da4 - Processing subscriptions
Apr 07, 2021 10:34:43.889 [11117] DEBUG - Database Fixups: Destroyed 0 transient items.
Apr 07, 2021 10:34:43.890 [11117] DEBUG - Running database fix-ups completed in 0.0 seconds.
Apr 07, 2021 10:34:43.890 [11117] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:44.189 [11107] DEBUG - HTTP 200 response from GET https://plex.tv/api/codecs/ac3_decoder?build=android-aarch64-nano&deviceId=b970347c-83a2-4003-9f99-c02ac6944b96&oldestPreviousVersion=legacy&version=367b3d4-3673
Apr 07, 2021 10:34:44.190 [11107] DEBUG - HTTP requesting GET https://downloads.plex.tv/codecs/367b3d4-3673/android-aarch64-nano/libac3_decoder.so
Apr 07, 2021 10:34:44.249 [11117] DEBUG - HTTP 200 response from GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:44.646 [11107] DEBUG - HTTP 200 response from GET https://downloads.plex.tv/codecs/367b3d4-3673/android-aarch64-nano/libac3_decoder.so
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] GET /media/providers?includePreferences=1&includeStorage=1 (1 live) Token ()
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale fr
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale zh_CN
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale nl
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale af
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale et_EE
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale pt
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale da
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale sv
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale pl
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale it
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale fi
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale ro
Apr 07, 2021 10:34:44.769 [11162] DEBUG - Translator: Found locale lt
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale sr
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale de
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale ko
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale hr_HR
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale en
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale hu_HU
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale pt_BR
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale he
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale es
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale ar
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale ja_JP
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale cs_CZ
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale no
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale nl_BE
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale ru
Apr 07, 2021 10:34:44.770 [11162] DEBUG - Translator: Found locale hu
Apr 07, 2021 10:34:44.787 [11162] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:44.787 [11162] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:44.789 [11110] DEBUG - Completed: [127.0.0.1:39278] 200 GET /media/providers?includePreferences=1&includeStorage=1 (1 live) 19ms 5945 bytes (pipelined: 1)
Apr 07, 2021 10:34:45.031 [11003] DEBUG - MyPlex: Actually setting token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:45.032 [11003] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:45.389 [11003] DEBUG - HTTP 200 response from GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:45.392 [11115] DEBUG - HTTP requesting GET https://plex.tv/api/v2/server/webhooks?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:45.434 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] DELETE /library/caches (1 live) Token ()
Apr 07, 2021 10:34:45.434 [11109] DEBUG - Completed: [127.0.0.1:39278] 200 DELETE /library/caches (1 live) 1ms 195 bytes (pipelined: 2)
Apr 07, 2021 10:34:45.455 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] GET /media/providers?includePreferences=1&includeStorage=1 (1 live) Token ()
Apr 07, 2021 10:34:45.455 [11162] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:45.455 [11162] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:45.456 [11109] DEBUG - Completed: [127.0.0.1:39278] 200 GET /media/providers?includePreferences=1&includeStorage=1 (1 live) 1ms 5945 bytes (pipelined: 3)
Apr 07, 2021 10:34:45.687 [11115] DEBUG - HTTP 403 response from GET https://plex.tv/api/v2/server/webhooks?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 07, 2021 10:34:45.851 [11162] DEBUG - Request: [127.0.0.1:39312 (Loopback)] GET /:/eventsource/notifications (2 live) Token ()
Apr 07, 2021 10:34:45.860 [11162] DEBUG - Content-Length is -1 (of total: -1).
Apr 07, 2021 10:34:46.005 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] PUT /media/providers/server%3A%2F%2Fabfd1823b349e5263a74c1924d5f9e2294610d2e%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct%3A32400 (2 live) Token ()
Apr 07, 2021 10:34:46.006 [11162] DEBUG - HTTP requesting GET https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400/media/providers
Apr 07, 2021 10:34:46.007 [11162] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 07, 2021 10:34:46.007 [11162] WARN - HTTP error requesting GET https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400/media/providers (7, Couldn't connect to server) ()
Apr 07, 2021 10:34:46.007 [11162] DEBUG - [Providers] Failed to load provider (server://abfd1823b349e5263a74c1924d5f9e2294610d2e/com.plexapp.plugins.library) at url: https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400
Apr 07, 2021 10:34:46.008 [11110] DEBUG - Completed: [127.0.0.1:39278] 424 PUT /media/providers/server%3A%2F%2Fabfd1823b349e5263a74c1924d5f9e2294610d2e%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct%3A32400 (2 live) 2ms 325 bytes (pipelined: 4)
Apr 07, 2021 10:34:46.969 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] PUT /media/providers/server%3A%2F%2Fe3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F79-198-110-13.32602b00ac4f473db3c0e7fc355c170e.plex.direct%3A32400 (2 live) Token ()
Apr 07, 2021 10:34:46.969 [11162] DEBUG - HTTP requesting GET https://79-198-110-13.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400/media/providers
Apr 07, 2021 10:34:46.971 [11162] ERROR - Error issuing curl_easy_perform(handle): 7
Apr 07, 2021 10:34:46.971 [11162] WARN - HTTP error requesting GET https://79-198-110-13.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400/media/providers (7, Couldn't connect to server) ()
Apr 07, 2021 10:34:46.971 [11162] DEBUG - [Providers] Failed to load provider (server://e3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f/com.plexapp.plugins.library) at url: https://79-198-110-13.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400
Apr 07, 2021 10:34:46.971 [11109] DEBUG - Completed: [127.0.0.1:39278] 424 PUT /media/providers/server%3A%2F%2Fe3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F79-198-110-13.32602b00ac4f473db3c0e7fc355c170e.plex.direct%3A32400 (2 live) 2ms 325 bytes (pipelined: 5)
Apr 07, 2021 10:34:50.036 [11114] DEBUG - HTTP requesting GET https://plex.tv/services/pubsub/servers
Apr 07, 2021 10:34:50.417 [11114] DEBUG - HTTP 200 response from GET https://plex.tv/services/pubsub/servers
Apr 07, 2021 10:34:53.943 [11115] DEBUG - Grabber: Cleaning up orphaned grabs.
Apr 07, 2021 10:34:53.944 [11115] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:53.947 [11115] DEBUG - Asked for unknown type: -1
Apr 07, 2021 10:34:53.950 [11115] DEBUG - Grabber: Cleaned up 0 decrepit directories in 0.0 sec.
Apr 07, 2021 10:34:53.950 [11115] DEBUG - Activity: registered new activity f0688f3e-261a-44f2-ac64-0b100259c933 - Processing subscriptions
Apr 07, 2021 10:34:53.968 [11115] DEBUG - Subscription: Scheduling subscriptions.
Apr 07, 2021 10:34:53.982 [11115] DEBUG - Subscription: Initialized 0 schedulers.
Apr 07, 2021 10:34:53.982 [11115] DEBUG - Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Apr 07, 2021 10:34:53.982 [11115] DEBUG - Subscription: Scheduled all subscriptions in 13 ms.
Apr 07, 2021 10:34:53.982 [11115] DEBUG - Activity: Ended activity f0688f3e-261a-44f2-ac64-0b100259c933.
Apr 07, 2021 10:34:53.983 [11109] DEBUG - handleStreamWrite code 32: Broken pipe
Apr 07, 2021 10:34:53.983 [11109] DEBUG - NotificationStream: Removing because of error
Apr 07, 2021 10:34:53.983 [11109] DEBUG - Completed after connection close: [127.0.0.1:39312] 200 GET /:/eventsource/notifications (2 live) 8131ms 305 bytes
Apr 07, 2021 10:34:53.984 [11115] DEBUG - Subscription: There are 0 active grabs at the end.
Apr 07, 2021 10:34:53.984 [11115] DEBUG - Activity: Ended activity a9719f31-7165-41fb-8bbe-09be6bd74da4.
Apr 07, 2021 10:34:53.984 [11115] DEBUG - Subscription: Refreshed all content in 55 ms.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 82.94.168.18 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 45.79.197.58 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 72.14.179.64 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 45.33.72.65 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 172.104.245.130 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 172.105.203.197 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 109.237.24.233 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 139.162.40.38 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 184.105.148.114 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 172.105.96.32 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] WARN - PubSubManager: Connection to 172.104.152.89 failed: Connection timed out.
Apr 07, 2021 10:34:55.751 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.751 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.751 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.751 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.751 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.752 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.755 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.755 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.755 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.755 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:55.755 [11114] DEBUG - EventSource: Stopping.
Apr 07, 2021 10:34:56.303 [11162] DEBUG - Request: [127.0.0.1:39444 (Loopback)] GET /:/eventsource/notifications (2 live) Token ()
Apr 07, 2021 10:34:56.303 [11162] DEBUG - Content-Length is -1 (of total: -1).
Apr 07, 2021 10:34:56.330 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] POST /media/providers/remote/sync (2 live) Token ()
Apr 07, 2021 10:34:56.331 [11109] DEBUG - Completed: [127.0.0.1:39278] 200 POST /media/providers/remote/sync (2 live) 1ms 195 bytes (pipelined: 6)
Apr 07, 2021 10:34:58.992 [11162] DEBUG - Request: [127.0.0.1:39456 (Loopback)] GET /:/eventsource/notifications (3 live) Token ()
Apr 07, 2021 10:34:58.992 [11162] DEBUG - Content-Length is -1 (of total: -1).
Apr 07, 2021 10:34:59.040 [11162] DEBUG - Request: [127.0.0.1:39278 (Loopback)] POST /media/providers/remote/sync (3 live) Token ()
Apr 07, 2021 10:34:59.040 [11109] DEBUG - Completed: [127.0.0.1:39278] 200 POST /media/providers/remote/sync (3 live) 0ms 195 bytes (pipelined: 7)
Apr 07, 2021 10:35:08.535 [11162] DEBUG - Request: [127.0.0.1:39484 (Loopback)] GET /library/metadata/16046?includeLoudnessRamps=1 (3 live) Token ()
Apr 07, 2021 10:35:08.574 [11110] DEBUG - Completed: [127.0.0.1:39484] 404 GET /library/metadata/16046?includeLoudnessRamps=1 (3 live) 39ms 288 bytes (pipelined: 1)
Apr 07, 2021 10:35:08.743 [11162] DEBUG - Request: [127.0.0.1:39484 (Loopback)] GET /library/metadata/16047?includeLoudnessRamps=1 (3 live) Token ()
Apr 07, 2021 10:35:08.748 [11109] DEBUG - Completed: [127.0.0.1:39484] 404 GET /library/metadata/16047?includeLoudnessRamps=1 (3 live) 4ms 288 bytes (pipelined: 2)
Apr 07, 2021 10:35:12.330 [11162] DEBUG - Request: [127.0.0.1:39484 (Loopback)] GET /library/metadata/16048?includeLoudnessRamps=1 (3 live) Token ()
Apr 07, 2021 10:35:12.333 [11109] DEBUG - Completed: [127.0.0.1:39484] 404 GET /library/metadata/16048?includeLoudnessRamps=1 (3 live) 3ms 288 bytes (pipelined: 3)
Apr 07, 2021 10:35:16.307 [11110] DEBUG - handleStreamWrite code 32: Broken pipe
Apr 07, 2021 10:35:16.307 [11110] DEBUG - NotificationStream: Removing because of error
Apr 07, 2021 10:35:16.307 [11110] DEBUG - Completed after connection close: [127.0.0.1:39444] 200 GET /:/eventsource/notifications (3 live) 20004ms 22 bytes
Apr 07, 2021 10:37:09.029 [11109] DEBUG - handleStreamWrite code 32: Broken pipe
Apr 07, 2021 10:37:09.029 [11109] DEBUG - NotificationStream: Removing because of error
Apr 07, 2021 10:37:09.030 [11109] DEBUG - Completed after connection close: [127.0.0.1:39456] 200 GET /:/eventsource/notifications (1 live) 130038ms 264 bytes
Apr 07, 2021 10:42:01.083 [11162] DEBUG - Request: [127.0.0.1:39550 (Loopback)] GET /:/eventsource/notifications (1 live) Token ()
Apr 07, 2021 10:42:01.083 [11162] DEBUG - Content-Length is -1 (of total: -1).
Apr 07, 2021 10:42:01.143 [11162] DEBUG - Request: [127.0.0.1:39566 (Loopback)] POST /media/providers/remote/sync (2 live) Token ()
Apr 07, 2021 10:42:01.145 [11110] DEBUG - Completed: [127.0.0.1:39566] 200 POST /media/providers/remote/sync (2 live) 2ms 195 bytes (pipelined: 1)
Apr 07, 2021 10:42:04.170 [11162] DEBUG - Request: [127.0.0.1:39570 (Loopback)] GET /:/eventsource/notifications (3 live) Token ()
Apr 07, 2021 10:42:04.170 [11162] DEBUG - Content-Length is -1 (of total: -1).
Apr 07, 2021 10:42:04.203 [11162] DEBUG - Request: [127.0.0.1:39566 (Loopback)] POST /media/providers/remote/sync (3 live) Token ()
Apr 07, 2021 10:42:04.204 [11110] DEBUG - Completed: [127.0.0.1:39566] 200 POST /media/providers/remote/sync (3 live) 0ms 195 bytes (pipelined: 2)
Apr 07, 2021 10:42:21.092 [11110] DEBUG - handleStreamWrite code 32: Broken pipe
Apr 07, 2021 10:42:21.093 [11110] DEBUG - NotificationStream: Removing because of error
Apr 07, 2021 10:42:21.094 [11110] DEBUG - Completed after connection close: [127.0.0.1:39550] 200 GET /:/eventsource/notifications (3 live) 20010ms 22 bytes
Apr 07, 2021 10:43:44.217 [11110] DEBUG - handleStreamWrite code 32: Broken pipe
Apr 07, 2021 10:43:44.217 [11110] DEBUG - NotificationStream: Removing because of error
Apr 07, 2021 10:43:44.217 [11110] DEBUG - Completed after connection close: [127.0.0.1:39570] 200 GET /:/eventsource/notifications (1 live) 100047ms 198 bytes
Apr 07, 2021 10:45:57.768 [11162] DEBUG - Request: [127.0.0.1:39604 (Loopback)] GET /:/eventsource/notifications (1 live) Token ()
Apr 07, 2021 10:45:57.768 [11162] DEBUG - Content-Length is -1 (of total: -1).
Apr 07, 2021 10:45:57.811 [11162] DEBUG - Request: [127.0.0.1:39622 (Loopback)] POST /media/providers/remote/sync (2 live) Token ()
Apr 07, 2021 10:45:57.812 [11109] DEBUG - Completed: [127.0.0.1:39622] 200 POST /media/providers/remote/sync (2 live) 1ms 195 bytes (pipelined: 1)

I have exactly the same issue.

I restarted the phone and now it’s working!

I wish it was that easy. But it’s not and doesn’t help for me.
It’s probably time to cancel my plex subscription as it is rendered Widely useless if i can’t use it with my phone.
Given that there is also absolutely 0 support whatsoever doesn’t justify me paying for it anymore.

Let’s not let this one get closed.

Issue still persists.

nothing has changed

I solved the problem myself.
Since no support was provided whatsoever the solution remains only known to me.

Hi

I’m encountering the same issue I believe. Can you pm me details of how you fixed this if you don’t want to make it public? That would be most helpful.

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