Server Version#: 1.21.1.3830
Player Version#: 8.11.0.22186 (a1b8a7fb)
Manufacturer: Xiaomi
Device: perseus
Model: Mi MIX 3
Product: perseus
Version: 10
Hello everyone,
I have a strange issue where i can not get the Plex Android App to work with my mobile network.
I try to play music which works fine while i am connected to a Wifi network but as soon as i switch to mobile network the playback no longer works.
So i was checking the logs and noticed it said that it “Couldn’t connect to server”.
In order to check that i then opened a browser on the same phone and logged in to plex there.
Oddly enough there it works without any issues.
So it somewhat seems like this is related to the app.
I have re-installed the app and cleared all caches and data related to it but with no luck.
Log output is as follows:
Dec 19, 2020 20:58:41.806 [7324] INFO - Plex Media Server v1.20.5.3677-d5a45fccc - Xiaomi Mi MIX 3 perseus - build: android-aarch64 unknown - GMT 01:00
Dec 19, 2020 20:58:41.808 [7324] INFO - Android version: 4.9.186-perf-g10af704 (#1 SMP PREEMPT Mon Nov 16 18:48:54 CST 2020), language: en-US
Dec 19, 2020 20:58:41.808 [7324] INFO - Processor Unknown architecture
Dec 19, 2020 20:58:41.812 [7323] DEBUG - Opening 6 database sessions to library (com.plexapp.plugins.library), SQLite 3.26.0, threadsafe=1
Dec 19, 2020 20:58:41.812 [7323] ERROR - Error setting multithreaded mode for SQLite3 (21)
Dec 19, 2020 20:58:41.812 [7323] ERROR - Error disabling memory status mode for SQLite3 (21)
Dec 19, 2020 20:58:41.830 [7323] DEBUG - Running migrations. (EPG 0)
Dec 19, 2020 20:58:41.831 [7323] DEBUG - ChangestampAllocator: initialized to 0
Dec 19, 2020 20:58:41.831 [7323] DEBUG - Opening 2 database sessions to library (com.plexapp.plugins.library.blobs), SQLite 3.26.0, threadsafe=1
Dec 19, 2020 20:58:41.835 [7323] DEBUG - Running migrations. (EPG 0)
Dec 19, 2020 20:58:41.850 [7323] DEBUG - HttpServer: Listening on port 39341.
Dec 19, 2020 20:58:41.850 [7340] DEBUG - Grabber: Cleaning up orphaned grabs.
Dec 19, 2020 20:58:41.851 [7340] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:41.851 [7340] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:41.852 [7340] DEBUG - Grabber: Cleaned up 0 decrepit directories in 0.0 sec.
Dec 19, 2020 20:58:41.852 [7323] DEBUG - Media Provider: Registering provider com.plexapp.plugins.library
Dec 19, 2020 20:58:41.852 [7323] DEBUG - Image transcode cache directory: "/data/user/0/com.plexapp.android/Plex Media Server/Cache/PhotoTranscoder"
Dec 19, 2020 20:58:41.853 [7323] DEBUG - Transcoder: Cleaning old transcode directories.
Dec 19, 2020 20:58:41.854 [7323] DEBUG - Starting HTTP server.
Dec 19, 2020 20:58:41.854 [7323] DEBUG - Running server...
Dec 19, 2020 20:58:41.855 [7323] DEBUG - Waiting for server condition to be signaled.
Dec 19, 2020 20:58:41.855 [7346] DEBUG - HttpServer: Set up a thread pool with 2 threads.
Dec 19, 2020 20:58:41.855 [7340] DEBUG - DVR: Starting up.
Dec 19, 2020 20:58:41.855 [7346] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:41.855 [7340] DEBUG - Activity: registered new activity 0f642436-f361-4a42-88dc-75ebd0a76f6e - Processing subscriptions
Dec 19, 2020 20:58:42.221 [7346] DEBUG - HTTP 200 response from GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:42.222 [7346] DEBUG - Running database fix-ups.
Dec 19, 2020 20:58:42.223 [7346] DEBUG - Database Fixups: Destroyed 0 transient items.
Dec 19, 2020 20:58:42.223 [7346] DEBUG - Running database fix-ups completed in 0.0 seconds.
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Request: [127.0.0.1:49720 (Loopback)] GET /media/providers?includePreferences=1&includeStorage=1 (1 live) Token ()
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale fr
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale zh_CN
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale nl
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale af
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale et_EE
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale pt
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale da
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale sv
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale pl
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale it
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale fi
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale ro
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale lt
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale sr
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale de
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale ko
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale hr_HR
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale en
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale hu_HU
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale pt_BR
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale he
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale es
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale ar
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale ja_JP
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale cs_CZ
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale no
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale nl_BE
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale ru
Dec 19, 2020 20:58:42.591 [7394] DEBUG - Translator: Found locale hu
Dec 19, 2020 20:58:42.599 [7394] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:42.599 [7394] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:42.599 [7342] DEBUG - Completed: [127.0.0.1:49720] 200 GET /media/providers?includePreferences=1&includeStorage=1 (1 live) 9ms 5764 bytes (pipelined: 1)
Dec 19, 2020 20:58:42.615 [7394] DEBUG - Request: [127.0.0.1:49720 (Loopback)] GET /media/providers?includeStorage=1 (1 live) Token ()
Dec 19, 2020 20:58:42.615 [7394] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:42.615 [7394] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:42.616 [7341] DEBUG - Completed: [127.0.0.1:49720] 200 GET /media/providers?includeStorage=1 (1 live) 1ms 5422 bytes (pipelined: 2)
Dec 19, 2020 20:58:42.731 [7307] DEBUG - MyPlex: Actually setting token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:42.731 [7307] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:43.088 [7307] DEBUG - HTTP 200 response from GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:43.090 [7340] DEBUG - HTTP requesting GET https://plex.tv/api/v2/server/webhooks?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:43.097 [7394] DEBUG - Request: [127.0.0.1:49720 (Loopback)] PUT /media/providers/server%3A%2F%2Fabfd1823b349e5263a74c1924d5f9e2294610d2e%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct%3A32400 (1 live) Token ()
Dec 19, 2020 20:58:43.098 [7394] DEBUG - HTTP requesting GET https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400/media/providers
Dec 19, 2020 20:58:43.133 [7441] DEBUG - Request: [127.0.0.1:49766 (Loopback)] GET /media/providers?includeStorage=1 (2 live) Token ()
Dec 19, 2020 20:58:43.134 [7441] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.134 [7441] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.134 [7341] DEBUG - Completed: [127.0.0.1:49766] 200 GET /media/providers?includeStorage=1 (2 live) 1ms 5422 bytes (pipelined: 1)
Dec 19, 2020 20:58:43.155 [7441] DEBUG - Request: [127.0.0.1:49766 (Loopback)] GET /media/providers?includeStorage=1 (2 live) Token ()
Dec 19, 2020 20:58:43.156 [7441] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.156 [7441] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.157 [7342] DEBUG - Completed: [127.0.0.1:49766] 200 GET /media/providers?includeStorage=1 (2 live) 1ms 5422 bytes (pipelined: 2)
Dec 19, 2020 20:58:43.177 [7441] DEBUG - Request: [127.0.0.1:49766 (Loopback)] GET /media/providers?includeStorage=1 (2 live) Token ()
Dec 19, 2020 20:58:43.177 [7441] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.177 [7441] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.178 [7341] DEBUG - Completed: [127.0.0.1:49766] 200 GET /media/providers?includeStorage=1 (2 live) 1ms 5422 bytes (pipelined: 3)
Dec 19, 2020 20:58:43.179 [7394] DEBUG - HTTP 200 response from GET https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400/media/providers
Dec 19, 2020 20:58:43.180 [7394] ERROR - Unknown metadata type:
Dec 19, 2020 20:58:43.181 [7394] WARN - Unrecognized MediaProvider feature: continuewatching
Dec 19, 2020 20:58:43.182 [7341] DEBUG - Completed: [127.0.0.1:49720] 200 PUT /media/providers/server%3A%2F%2Fabfd1823b349e5263a74c1924d5f9e2294610d2e%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct%3A32400 (2 live) 84ms 195 bytes (pipelined: 3)
Dec 19, 2020 20:58:43.185 [7441] DEBUG - Request: [127.0.0.1:49766 (Loopback)] DELETE /library/caches (2 live) Token ()
Dec 19, 2020 20:58:43.186 [7342] DEBUG - Completed: [127.0.0.1:49766] 200 DELETE /library/caches (2 live) 0ms 195 bytes (pipelined: 4)
Dec 19, 2020 20:58:43.198 [7394] DEBUG - Request: [127.0.0.1:49720 (Loopback)] GET /media/providers?includePreferences=1&includeStorage=1 (2 live) Token ()
Dec 19, 2020 20:58:43.199 [7394] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.199 [7394] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:43.200 [7341] DEBUG - Completed: [127.0.0.1:49720] 200 GET /media/providers?includePreferences=1&includeStorage=1 (2 live) 1ms 5764 bytes (pipelined: 4)
Dec 19, 2020 20:58:43.545 [7340] DEBUG - HTTP 403 response from GET https://plex.tv/api/v2/server/webhooks?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Dec 19, 2020 20:58:43.826 [7441] DEBUG - Request: [127.0.0.1:49792 (Loopback)] GET /:/eventsource/notifications (3 live) Token ()
Dec 19, 2020 20:58:43.834 [7441] DEBUG - Content-Length is -1 (of total: -1).
Dec 19, 2020 20:58:44.134 [7394] DEBUG - Request: [127.0.0.1:49720 (Loopback)] PUT /media/providers/server%3A%2F%2Fe3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct%3A32400 (3 live) Token ()
Dec 19, 2020 20:58:44.134 [7394] DEBUG - HTTP requesting GET https://87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400/media/providers
Dec 19, 2020 20:58:44.459 [7394] DEBUG - HTTP 200 response from GET https://87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400/media/providers
Dec 19, 2020 20:58:44.459 [7394] ERROR - Unknown metadata type:
Dec 19, 2020 20:58:44.460 [7341] DEBUG - Completed: [127.0.0.1:49720] 200 PUT /media/providers/server%3A%2F%2Fe3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct%3A32400 (3 live) 326ms 195 bytes (pipelined: 5)
Dec 19, 2020 20:58:47.734 [7349] DEBUG - HTTP requesting GET https://plex.tv/services/pubsub/servers
Dec 19, 2020 20:58:48.019 [7349] DEBUG - HTTP 200 response from GET https://plex.tv/services/pubsub/servers
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 172.104.145.70 was 45 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 82.94.168.21 was 52 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to pubsub.plex.tv was 54 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 178.79.180.168 was 86 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 172.104.213.223 was 317 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 184.105.148.113 was 322 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 172.105.13.59 was 336 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 45.118.132.58 was 347 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 173.230.131.250 was 356 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 45.79.23.169 was 403 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Time to connect to 139.162.120.52 was 771 ms.
Dec 19, 2020 20:58:49.122 [7349] DEBUG - PubSubManager: Another server (172.104.145.70) beat the current one (pubsub.plex.tv).
Dec 19, 2020 20:58:49.123 [7349] DEBUG - PubSubManager: Updating best host to 172.104.145.70.
Dec 19, 2020 20:58:49.124 [7349] DEBUG - PubSubManager: Updating best ping time for 172.104.145.70 to 45 ms.
Dec 19, 2020 20:58:49.124 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.124 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.125 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.125 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.125 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.126 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.126 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.126 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.126 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.127 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:49.127 [7349] DEBUG - EventSource: Stopping.
Dec 19, 2020 20:58:51.857 [7340] DEBUG - Grabber: Cleaning up orphaned grabs.
Dec 19, 2020 20:58:51.857 [7340] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:51.857 [7340] DEBUG - Asked for unknown type: -1
Dec 19, 2020 20:58:51.858 [7340] DEBUG - Grabber: Cleaned up 0 decrepit directories in 0.0 sec.
Dec 19, 2020 20:58:51.858 [7340] DEBUG - Activity: registered new activity bbf345b3-1acc-4eb9-8ace-523fbec85668 - Processing subscriptions
Dec 19, 2020 20:58:51.859 [7340] DEBUG - Subscription: Scheduling subscriptions.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Subscription: Initialized 0 schedulers.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Subscription: Scheduled all subscriptions in 0 ms.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Activity: Ended activity bbf345b3-1acc-4eb9-8ace-523fbec85668.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Subscription: There are 0 active grabs at the end.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Activity: Ended activity 0f642436-f361-4a42-88dc-75ebd0a76f6e.
Dec 19, 2020 20:58:51.860 [7340] DEBUG - Subscription: Refreshed all content in 4 ms.
Dec 19, 2020 20:59:07.588 [7394] DEBUG - Request: [127.0.0.1:49940 (Loopback)] PUT /media/providers/server%3A%2F%2Fabfd1823b349e5263a74c1924d5f9e2294610d2e%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct%3A32400 (2 live) Token ()
Dec 19, 2020 20:59:07.588 [7394] DEBUG - HTTP requesting GET https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400/media/providers
Dec 19, 2020 20:59:07.591 [7394] ERROR - Error issuing curl_easy_perform(handle): 7
Dec 19, 2020 20:59:07.591 [7394] WARN - HTTP error requesting GET https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400/media/providers (7, Couldn't connect to server) ()
Dec 19, 2020 20:59:07.592 [7394] DEBUG - [Providers] Failed to load provider (server://abfd1823b349e5263a74c1924d5f9e2294610d2e/com.plexapp.plugins.library) at url: https://84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct:32400
Dec 19, 2020 20:59:07.596 [7342] DEBUG - Completed: [127.0.0.1:49940] 424 PUT /media/providers/server%3A%2F%2Fabfd1823b349e5263a74c1924d5f9e2294610d2e%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F84-16-230-143.ab7ab58286c54de090bd0f76567e0cdf.plex.direct%3A32400 (2 live) 8ms 325 bytes (pipelined: 1)
Dec 19, 2020 20:59:09.458 [7394] DEBUG - Request: [127.0.0.1:49940 (Loopback)] PUT /media/providers/server%3A%2F%2Fe3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct%3A32400 (2 live) Token ()
Dec 19, 2020 20:59:09.458 [7394] DEBUG - HTTP requesting GET https://87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400/media/providers
Dec 19, 2020 20:59:09.461 [7394] ERROR - Error issuing curl_easy_perform(handle): 7
Dec 19, 2020 20:59:09.461 [7394] WARN - HTTP error requesting GET https://87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400/media/providers (7, Couldn't connect to server) ()
Dec 19, 2020 20:59:09.462 [7394] DEBUG - [Providers] Failed to load provider (server://e3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f/com.plexapp.plugins.library) at url: https://87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct:32400
Dec 19, 2020 20:59:09.463 [7341] DEBUG - Completed: [127.0.0.1:49940] 424 PUT /media/providers/server%3A%2F%2Fe3f6ae6b5cbe3ad247ebacf494c40063d75a3e5f%2Fcom.plexapp.plugins.library/connection?auth_token=xxxxxxxxxxxxxxxxxxxx&connectionType=remote&url=https%3A%2F%2F87-156-30-132.32602b00ac4f473db3c0e7fc355c170e.plex.direct%3A32400 (2 live) 5ms 325 bytes (pipelined: 2)
