Android Plex 2025.16.0 not buffering server hosted movies

Plex Players Mobile Devices
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Server Version#:1.41.6.9685
2025.16.0
I only really use Plex when travelling. The new Android app is not working for me on movies.

When playing server hosted movies on a train, the movie does not appear to be buffering at all. Every time the mobile signal is lost for more than a moment, Plex errors: has no base uri, status: notConnected, then when I close that error window I get an “uh-oh something’s gone wrong page” and I have to restart Plex. Like as not, it starts again much earlier in the movie.

Android 15, Synology server, One Plus 11 phone.

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Are you watching really high bitrate files? The buffer is relatively small so with a large file there won’t be much to buffer.

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Thabks for the reply, but it’s not a bit rate issue. I’m watching old films, low bitrates, often b&w. I haven’t looked at bit rate, but typically the file size for the movie is less than 2GB. My home network is low latency, 600Mb/.s up and down and has been the same for a couple of years; my phone hasn’t changed.

PMS updated last night to the latest version, made no difference.

Until recently, the timeline/progress bar would often show a good many minutes of advance buffering, which would take me through dodgy signal areas and tunnels with no problem, now it shows none at all.

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I would be using the Download feature where there is good signal. Works great on version: 2025.17.0

Downloads will be found…

Avatar / Downloads

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That’s a good idea, I’ll do that next time. Wasn’t a problem in the recent past though, it shouldn’t be needed, something is broken.

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You know what they say, Never say Never. I agree there is a problem, myself I would looking at DNS. There has been a bit of talk about issues.

I use 1.1.1.1 Server side

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If you can grab the app logs the next time this happens, i can check how much it had buffered.

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Thanks that’s kind of you, I will. I will change my DNS to Cloudflare, I used to have it set to Open DNS but for some reason DHCP has gotten turned back on & it’s gone back to my ISP’s. If the error persists after that, I will grab the app log.

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