Android Plex App Media Download Error

Plex Players Mobile Devices
1

Server Version#: 1.24.4.5081
Player Version#: 8.24.0.28408
I’m running into errors when trying to Download media for offline usage. Media file appears to download nearly all the way then fails with an error - see screenshots. It appears the file is using storage space, fails, and retries.

I’ve tried restarting server, signing out/in, reinstalling app. Just can’t get media to download. Not sure if it’s on the server side or player side.

Screenshot_20211015-160525
Screenshot_20211015-160525480×1041 20.4 KB

Screenshot_20211015-161349
Screenshot_20211015-161349480×1041 39.6 KB

android_plex_app_log_2021-10-05.log (86.5 KB)

2

I am having the the same issue trying to download as well.

3

I am getting this exact issue as well, I just reverted back to the sync feature until this is resolved. It will work on some files and not on others. It almost never works on 4k files.

4

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