I’m still having issues with items in Collections in latest 2025.21 app on Android.
Feel like I’m yelling into the void here. No official requests for logs, no acknowledgement this is an issue… I’m not the only person with this issue. I’ve read comments on reddit and this forum that there are multiple users who are experiencing a bug here.
Collections are a huge part of Plex and I have many items tagged with them. As it stands right now, I basically have a 50%+ chance of something not loading on my phone if I click it.
Again, there is no issue when I try to open up these items on AndroidTV, Kodi, or even the older version of the Plex app on my phone.
I have 2x issues:
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Items in manual collections just don’t load; items in smart collections still do load. If I tag an item with ‘imdb Top 250’ or ‘Harry Potter Collection’, that item just doesn’t load. An item in a smart collection will still load.
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No ‘Collection’, smart or manual, will open up on my phone with 2025.21. I navigate to a library, click the ‘Collections’ tab, and any collection I open will just black screen with an ‘Uh Oh… Something’s Not Right’ error. This is after restarting my phone.
Basically I’ve resigned myself to not having a Plex app on my phone period. I tried running the old Plex app full-time, which works perfectly, but I have to turn off all app updates which isn’t secure or convenient.
Honestly at my wits end with this, the experience on my phone is just horrid.
