Server Version#: 1.21.1.3876
Player Version#: 8.11.0
I’ve recently got myself a basic budget Android TV box (X96 Max+) and installed Plex, and it works great except for when I make files available that have EAC3 audio. Normally I process these to AAC to avoid headaches, but I don’t always have time, and normally Plex just does the conversion for me anyway, and this is the case for all other players (web, phone, computer etc.)
But for some reason it doesn’t seem to want to do this on Android TV; it just plays the raw video with no audio through any of the outputs (HDMI or optical).
If I force some kind of conversion by setting a lower resolution in settings, or overriding during playback, then there’s no issue; Plex converts from EAC3 to something else and the audio works fine. What I don’t understand is why it isn’t doing this by default?
I’m guessing Plex tries to detect compatibility and hide this all behind the scenes somewhere, but is there some way I can override the behaviour and just hit a big button somewhere that says “literally none of my connected devices want anything to do with EAC3 so stop trying to use it please”?
The app in general seems a bit thin on options for handling audio; other than audio passthrough settings, it seems much more focused on video. An Audio Format option with choices of “Auto” or “Force AAC” and such seems like it would really help with issues like this, as audio conversion is much easier on a server than video.
