Android tv stops streaming Live TV & DVR after some time

Live TV & DVR
, ,
1

Server Version#: 1.25.8.5663
Player Version#: 9.0.0
Tuner Make/Model: hdhomerun prime
Guide/Lineup name:
Using XMLTV?:
Channel number/Name: animal planet in log; but happens on all channels

happened around 16:46, where live tv just stops playing, spinning circle.

I have logs, please PM so I can provide as it contains sensitive-to-me data

1 Like
2

@sa2000

The Firestick 4K also starts Live TV & DVR in a paused state while tuning a channel. Will also go into a paused state when returning to the guide after initial tuning.

3

I’ve been trying to get this investigated for a while, but its hard to get timing correct.

I was also asked to keep each issue to a separate topic. I’ve also been told even though fire tv uses android tv, plex considers the issue reports to be two separate things.

I’ve previously tried to piggyback on other topics, but was asked to make individual reports with logs as they happen.

@sixxnet you may want to do the same and create a new topic, and then reach out to plex techs :slight_smile:

4

captured a second time

5

I see references to errors like this:

04-01 17:51:05.177  e: [ExoPlayer][EventLogger] playerFailed [eventTime=60.34, mediaPos=52.28, window=0, period=0, errorCode=ERROR_CODE_FAILED_RUNTIME_CHECK
  com.google.android.exoplayer2.o: Unexpected runtime error
      at com.google.android.exoplayer2.r1.handleMessage(SourceFile:29)
      at android.os.Handler.dispatchMessage(Handler.java:103)
      at android.os.Looper.loop(Looper.java:214)
      at android.os.HandlerThread.run(HandlerThread.java:67)
  Caused by: java.lang.IllegalStateException: Playback stuck buffering and not loading
      at com.google.android.exoplayer2.r1.q(SourceFile:65)
      at com.google.android.exoplayer2.r1.handleMessage(SourceFile:25)
      ... 3 more
]
04-01 17:51:05.180  e: [Player][ExoPlayer] Playback error detected
04-01 17:51:05.184  i: [Player][Timeline] Handling player error
04-01 17:51:05.185  i: [Player][Timeline] Playback stopped (error: true)
04-01 17:51:05.185  e: An exception occurred: com.google.android.exoplayer2.o: Unexpected runtime error
04-01 17:51:05.186  e: Stacktrace: com.google.android.exoplayer2.o: Unexpected runtime error
	at com.google.android.exoplayer2.r1.handleMessage(SourceFile:29)
	at android.os.Handler.dispatchMessage(Handler.java:103)
	at android.os.Looper.loop(Looper.java:214)
	at android.os.HandlerThread.run(HandlerThread.java:67)
Caused by: java.lang.IllegalStateException: Playback stuck buffering and not loading
	at com.google.android.exoplayer2.r1.q(SourceFile:65)
	at com.google.android.exoplayer2.r1.handleMessage(SourceFile:25)
	... 3 more

and this

04-01 17:51:09.606  e: [ExoPlayer][EventLogger] playerFailed [eventTime=64.77, mediaPos=0.00, window=0, period=0, errorCode=ERROR_CODE_IO_BAD_HTTP_STATUS
  com.google.android.exoplayer2.o: Source error
      at com.google.android.exoplayer2.r1.G(SourceFile:3)
      at com.google.android.exoplayer2.r1.handleMessage(SourceFile:35)
      at android.os.Handler.dispatchMessage(Handler.java:103)
      at android.os.Looper.loop(Looper.java:214)
      at android.os.HandlerThread.run(HandlerThread.java:67)
  Caused by: q3.z$e: Response code: 404
      at q3.u.e(SourceFile:47)
      at gj.a.e(SourceFile:17)
      at q3.k0.e(SourceFile:3)
      at com.google.android.exoplayer2.source.r0$a.load(SourceFile:4)
      at q3.d0$d.run(SourceFile:6)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
      at java.lang.Thread.run(Thread.java:919)
]
04-01 17:51:09.606  e: [Player][ExoPlayer] Playback error detected
04-01 17:51:09.608  i: [Player][Timeline] Handling player error
04-01 17:51:09.608  i: [Player][Timeline] Playback stopped (error: true)
04-01 17:51:09.609  w: [Player][Timeline] player position was negative. Position time will be reported as 0.
04-01 17:51:09.610  e: An exception occurred: com.google.android.exoplayer2.o: Source error
04-01 17:51:09.611  e: Stacktrace: com.google.android.exoplayer2.o: Source error
	at com.google.android.exoplayer2.r1.G(SourceFile:3)
	at com.google.android.exoplayer2.r1.handleMessage(SourceFile:35)
	at android.os.Handler.dispatchMessage(Handler.java:103)
	at android.os.Looper.loop(Looper.java:214)
	at android.os.HandlerThread.run(HandlerThread.java:67)
Caused by: q3.z$e: Response code: 404
	at q3.u.e(SourceFile:47)
	at gj.a.e(SourceFile:17)
	at q3.k0.e(SourceFile:3)
	at com.google.android.exoplayer2.source.r0$a.load(SourceFile:4)
	at q3.d0$d.run(SourceFile:6)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:919)
6

same issue still happens on new exoplayer with version 9.1.0.31720

7

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