Another BBC doco not showing up in Plex

Extinction: The Facts

Wont show up on my plex server

The title is Exactly the below:
Extinction The Facts

Tried also Extinction The Facts (2020)

The video file is in a folder and the folder is named above

Anyone get any luck getting this metadata?

Are you trying to add it to a movie or tv-show library?
The documentation is properly listed on all relevant repositories – so it should match fine. The fact that you say it’s not being added at all implies you might have named it like a movie when trying to add it to a tv-show type library or vice versa.

I’ve added the video to a test movie-type library of mine using the new movie scanner/agent and it was recognized immediately. Files are named like this:

Movie Playground    <- the folder linked to my test library
  Extinction The Facts (2020)
    Extinction The Facts (2020).ext

where .ext is my file’s extension; if you’re using mp4/m4v/mov files, make sure there’s no conflicting embedded metadata title

https://www.imdb.com/title/tt13099124/

I just tried to look at the page on TVDB and there are some major issues which I am trying to alert to the moderators, for the time being I would recommend manually using the TMDB agent for Extinction: The Facts via the Fix Match option in Plex Media Server.

TVDB will need to correct the Extinction: The Facts entry as it is cannot be edited, in fact it logs me out when trying to view it. That indicates a database issue for this entry.

Show up perfectly for me… just seems incomplete
https://www.thetvdb.com/movies/extinction-the-facts

Keep in mind Plex is not using TheTVDb.com to match movies.
All the usual culprits/agents for movies should find it just fine (tested it myself with The Movie Database and Plex Movie – Plex Movie (legacy) should work similarly fine).

Are you able to edit it? All other entries allow me to edit, but this one was forcing a log out so I messaged the admins.

I see what you mean. My bad… I misread your original post and assumed you simply couldn’t access it at all. Maybe there’s some kind of maintenance impacting only some parts of their stuff. We’ll see.


image

Hi
Yes I am trying to add it to the TV library

I have cut and pasted a screen shot of the folder name

After I run a library scan it picks up nothing

You cannot add it to a library of the type “TV shows”, because there is no record of a show by that name on TheTVDB.
(If you follow the above link, it says “Movie”.)

And even if it were, your file name is not right for a tv show.
You have named it like a movie.
It will only work in a library of the type “Movies”.

ah ok I thought it was a TV show like his other documentaries

All my David Attenborough Doco’s are listed under TV shows

In Plex it is like this:
The source of the video doesn’t matter.
The difference between “TV show” and “Movie” is purely determined whether it is a “one off” or “episodic” content.

One off = movie
Episodic = tv show

And that is the same distinction, which the metadata sources use.
If a video is listed as a tv show at TheMovieDB and/or TheTVDB, then it will only work in Plex as a tv show. (Unless you want to type in everything manually)

For the special case “documentary”, this unfortunately means you need two libraries. One for episodic docu’s and one for one-off’s.