Another "Looking for Servers" problem

General Discussions
1

Hi all, I am at my wits end on trying to fix this issue so I hoping I can get help here. I am installing the latest stable PMS on a Windows 10 x64 PC ver 16299 (Fall Creators Update). This PC had a working PMS previously, but it was uninstalled about a year ago. Before installing the new PMS I removed the AppData/Local/Plex Media Server folder.

When I open Chrome to 127.0.0.1:32400 or localhost:32400 or 192.168.0.225:32400, it only shows the Plex client and not the server. It always shows Looking for Servers. I have researched this for days and come up short.

I usually can figure this stuff out, but this one has me stumped. Any suggestions on next steps?

Thank you.

2

have you already checked this support article?
https://support.plex.tv/hc/en-us/articles/202967086-Windows-Errors-trying-to-upgrade-install-or-uninstall-Plex-Media-Server

3

@tom80H said:
have you already checked this support article?
https://support.plex.tv/hc/en-us/articles/202967086-Windows-Errors-trying-to-upgrade-install-or-uninstall-Plex-Media-Server

Thank you for the link. I read through the suggestions and none seem to apply. I have not removed Package Cache Install files or experienced an error code. The install completes with no errors.

4

@jgkurz said:
before installing the new PMS I removed the AppData/Local/Plex Media Server folder.

Did you also remove the old data from the Windows registry?
If not: https://support.plex.tv/hc/en-us/articles/204281528-Why-am-I-locked-out-of-Server-Settings-and-how-do-I-get-in-

5

Thank you for the suggestion. I’ll check the registry and report back.

6

Removing the old registry settings did the trick. THANK YOU.