Any idea why the settings for DVR/Live TV have disappeared?

General Discussions
1

Hi. I am running Plex media server on my iMac. I have a HD Homerun attached to the network and it’s working fine. I can view and record TV. But I wanted to make a change to my DVR settings but the options are nowhere to be found.

I checked the status of my Homerun on http://my.hdhomerun.com/ and it all comes up green. Well, when I first did it said I needed to upgrade the firmware, which I did, and I now get two green ticks.

I have upgraded the PMS software again today, when prompted, and still no DVR Settings option.

Or am I looking in the wrong place? I click settings and just no options.

All help greatly appreciated.

Thanks

Andrew

2

Do you have more than one server? Logged into right account? Should be on the bottom left side bar

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3

Hi - and thanks for replying. I’m sure I must be doing something really stupid here, as I can’t find a ‘Manage’ section in the settings. How did you get to that screen?

Thanks

Andrew

4

On the upper right select the gear and wrench icon. Near your account avatar.

Make sure you are on the correct server/account if you have multiple.

Screen_Shot_2019-04-25_at_5_04_39_PM
Screen_Shot_2019-04-25_at_5_04_39_PM839×596 110 KB

No live tv dvr options on the web server menu
5

Hi again. When I click the spanner/wrench icon, my screen looks like this…

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Screen Shot 2019-04-26 at 01.21.51.png449×916 382 KB

6

The entire left side bar should scroll. Even before you get to the Manage section there should be more below Network. Are you using app.plex.tv/desktop?

7

Hi - and thanks for your patience. On my mac I have the media server icon at the top of the screen. I click that and select ‘Open Plex’. It opens a window in my safari web browser. I tried the link you just sent and it’s the same as what I already see. No scrolling possible.

8

You don’t have any extensions or anything running do you? Would you mind trying it in chrome https://www.google.com/chrome/

9

Aha! You’ve cracked it, my friend.

I made Chrome my default browser, clicked ‘Open Plex’ and all the options have appeared, including DVR.

Many thanks for your help!

Cheers

Andrew

10

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