Any way to cycle the program guide? For many weeks now it just constantly stays at Refreshing EPG 0%

General Discussions Plex Features
1

Plex Media Server Windows

2

Have you rebooted the machine?

3

Yes all basic trouble shooting has been done. restarting services and the system, opening and closing the app, updating PMS, and windows… This has been on going for a while now…

4

There was a post several weeks back from a Plex Employee asking us to reboot our machines and if that didn’t resolve the issue they asked for logs. I am also running my PMS on Windows and was affected by the issue a few weeks back but a restart resolved my issue. I have also updated my machine twice today, this morning to 1.7.0 PMS and then this afternoon to 1.7.1. Both times the EPG refreshed fine for me.

I would suggest perhaps an uninstall and reinstall, then reboot machine. If that does not work perhaps post logs so hopefully a Plex Employee will see it.

5

Interesting, I updated my server maybe a week ago, and it is reading up to date as Version 1.5.5.3634.

6

Disregard, for what ever reason from the Plex console it did not show it needed an update from the 1.5…, but I went out and manually downloaded and installed the latest version, 1.7.1.3856.EPG issue now appears resolved, and server appears to be working as expected…