Totally reasonable. It did feel like … probably for most of us in the beta (it was public beta but the Roku beta is pretty quiet) … trying to push back a tide. It’s a long thread but there’s a lot of push on the devs around the design (lots of my “trademark” long posts in there too 
). For me it was the only chance to have any input to maybe get things in a direction I liked better, even if a tiny amount. They were definitely not as open about UI\UX feedback as they’d been in the past and trying to fight that earlier on and learning it’s a no-go pretty much gets you resigned to it. Either Plex works as Plex wants to work and you line up with it, or you switch to something else. Trying to present a customer view with weight and consideration isn’t a thing anymore with Plex; at least much less of a thing than it used to be a few years ago.
They’ll still listen occasionally - they did bring back the music and photos function for TV clients. But that was a loud response about functionality. Design? They don’t even engage with it.
I’ve long since lowered my expectations for Plex so maybe that’s why I’m just not as bothered by the changes; I was actually pleasantly surprised it wasn’t worse after the mobile release.
I’m glad Emby and Jellyfin are getting more attention too. Plex needs the competition but at the same time Plex isn’t really the same product anymore so Plex themselves might not see it that way. Local media is secondary (or fully tertiary) to Plex now and financial incentive is around streaming and data\ad revenue; they already got my lifetime plex pass money 10 years ago, they aren’t getting any more outta me. Emby and Jellyfin are all about local media and the community there feels like “old Plex” in a way. Emby and Jellyfin will definitely catch up to, and surpass, Plex’s feature set in the near future for us local media folks and at least for me, switching is just a matter of time (I’m really looking forward to Emby v5).
