Why I switched to Emby

I’ve been a Plex user for a long time. And it worked fairly well. Sure, there were a few hoops I had to jump through, like renaming my collection properly. Reasonable enough, for getting the proper identifications. Streaming for my Plex phone to a Chromecast has certainly been useful when at a TV elsewhere.

Over the last year or two their focus shifted to integrating the various streaming services. I can see a point to that too. A “one stop shop” is certainly convenient for some, and it keeps the number of apps on your device to a minimum. Unfortunately, there has been downsides to that.

This integration has taken away development effort in core functionality. The onset of new codecs that are becoming mainstream that Plex has not been able to include these past few years is one. A minor problem (at least for me). But, first and foremost, the feeds from streaming services are rock solid. If there is ever a problem it seems to always be the availability of my own collection. I mean, it’s right there. Don’t you see it, Plex? Why not? I understand the features you can get with being logged in to “Plex Central”. But why not have a fallback so that everything local is provided regardless?

The recent data breach has brought this server limitation into light. I don’t fault Plex for a data breach. Anyone who wants to get in bad enough, is going to get in eventually. There are data breaches all over the place these days. To be fair, they gave everyone effected new user IDs to re-hook their collections to. What they didn’t provide (IMHO) was an adequate step-by-step process to migrate to the new user IDs. That should have been provided in a post to cover this unusual occurrence, with a link provided in the e-mail. Not that hard to do.

The Plex community is extremely helpful to be sure. My hat’s off to their efforts on Plex’s behalf. You all have saved my bacon more than once with minor glitches. But the recent breach didn’t allow me to “claim” either my old account or my Plex provided new one. The Claim Server button was ineffective. The pop-ups on the player were occurring, and even dismissed, the “remind me later” option was not one I was looking forward to. The fact that the “fix” was to go in and purge registry entries also didn’t sit well with me. As tech-savvy as I am, what is the layman supposed to do? The update mechanism also become broken. “Something went wrong. Install manually.” I did, to no effect.

As is, the current installation seemed too unstable to trust for the long term. So, what is one to do? I could have completely purged and re-installed Plex and connected my libraries again. Too much work… So, I opted to try Emby, if my only recourse was to set up the libraries again.

Of course, with Emby you have to pay for the apps for the other devices. Since I didn’t see a viable alternative for the immediate future, I blew for the $120.00 lifetime sub. I’ve used it for about a day now, and there are a few things I like.

The emphasis is on my collection. It’s there, and it works. Streaming performs well. Casting from the phone also works. (Haven’t tried remote, and don’t have an antenna feed.)

In spite of my many file naming typos, and not being able to identify some titles because of it, there is a way to search for titles and tell Emby “this is it” (by name or title ID used by the various websites). And one button refreshes all the necessary art for me. 30-minute tidy up. No more having to be so picky with how the files are named.

Thanks to Plex for all the years. It’s time to try something new. And thanks again to this community here. You guys are the best.

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Does Emby have the ability to use ONLY embedded Metadata for a file if you wanted to? That is my current problem with Plex…it lacks that flexibility…

You have to ask/search on their forums. I’ve haven’t been using long.

Thanks for taking the time to explain your reasons for switching from Plex. I believe many of us are in the same situation. The new focus on additional services, which I never use, at the expense of personal collections, which is most important to me, is a huge disappointment.

I have kept an updated Kodi index pointing to my library for this reason. Often I want to play something that Plex won’t allow so I switch to Kodi. When the internet is down, it’s just easier to go to Kodi than to deal with the Plex hassle.

None of us wants to go through the hassle of switching to a new service but since Plex is not keeping up with current codecs and focus continues to be on other things than a local library, I expect I will follow in you footsteps sooner rather than later.
Good Luck!

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What codec issues are you referring too? When Plex released changed media players it helped tremendously a few years back, rather than relying on the inbuilt media player of devices. I am curious what codecs are lacking that you are missing?

Intro detection (that never ends) on EAC3 is one of the problems that people keep complaining about and for some unknown reasons they keep ignoring it.
It just doesn’t work on Linux, but the only few answers they’ve given are blaming the users’ setup as if they all made the same mistakes :person_facepalming:

hmm, oddly I have never experienced that (using unraid).

The codec I am referring to is AV1. The request was made in March 2020. AV1 is now mainstream and used by services like youtube, netflix, twitch and vimeo.

You can see the feature request thread here: Add support for av1 coding standard

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The two final cuts for me:

  1. My internet went down today, so did my LOCAL plex server!
  2. Forcing me to use their media system, IMDB worked just fine, now I’m finding dozens of titles can’t be found correctly with their system.

Switched to Jellyfin and I love it. Also I’d forgotten that hardware transcoding was hidden behind a paywall. Not so with many alternatives, even the free one’s.
It’s a shame too, I’ve used Plex for such a long time, even subbed for at least 5 years. Now I don’t even want it.

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With the exception of music, which I use primarily with PlexAmp, my video libraries have been transferred to Emby. Emby had the personal rating feature well before Plex did on Plex for Roku, something I requested to be added to Roku and it’s other platforms. It’s pretty darn annoying to have to wait for what might be simple and minor, but very important features that Plex refuses to add as what is normal and standard in the eyes of a media player. FFS, custom playlist cover art and personal rating of films recently made its way into Plex, something that other media servers have. There’s a reason why people continue to compare the pros and cons of both Android vs iOS platforms. Competition in the market means that if you want to succeed and beat the competition, you need to forever continue raising the bar.

Oh look, Plex decided to add film editions as a feature. Insert slow clap. Congrats Plex for adding a simple little thing that many, many Plex users asked for 10 years ago. Why is it like pulling teeth with you’s?

I’ve been using Emby for film and tv show playback for the past few months and it works just fine. I went back into Plex on Roku for some random testing only to have playback fail. Emby had absolutely no issue with the same files in question.

I went to see if I could choose another bit rate for conversion only to realize that absolutely no 1080p resolutions were available to choose from. The options available were 4k straight down to 720p. My file I tested was 1080p but there weren’t any other 1080p bitrates offered to convert to, something that previous Plex for Roku builds had. The experience with Plex has been frustrating given that something gets needlessly added, but something that hinders the playback and general media experience gets brutally attacked.

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I’ve been a lifetime PlexPass user since 2013.

In the last 2-3 years I’ve tried Emby, Jellyfin, Kodi but always come back to Plex.

Mostly because of the mature offering.

However, the complexity, instability and walled off approach has become increasingly difficult to navigate. Add in the drive to become a content aggregator (albeit, not very successfully) and an almost belligerent approach to problem solve for customers, Plex has become a necessary evil in some aspects.

I have been running Jellyfin side by side with Plex for a number of months now and in many key areas it is just so much easier to live with, for myself and clients.

As I am lifetime PlexPass, you could say I am getting software improvements for free as 9 years of usage from the initial payment is good value.

For that reason, I’ll crawl back to my cave.,

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Hey JohnAlex,

Whatever floats your boat. If whatever you are using is doing what you need it to do, it’s all good. I wasn’t planing on switching either, until the obsticles became unsurmountable. Heck, if I didn’t like the cover art, descriptions, et al. so much, I could have used VLC for Android TV for free.

This is just playing media. It shouldn’t be rocket science.

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Absolutely.

I was a Kodi (XBMC) user for many years until I got tired with the maintenance (and lack of server options).

Along came Plex and I switched.

I have gone back to Kodi a few times (for example, when HTPC got killed off for a while) but ended up back with Plex.

Plex HTPC fulfils our need locally quite well now, just a few minor GUI issues.

The various Plex clients we use perform fine but there continue to be some issues we work around such as AMD GPU support (or lack of), network loads for transcoding, other minor stuff.

I tryied Kodi for a while. The setup to get the sources right was challenging. Again too much work, and the Plex interface was nicer.

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Holy cow! A convert. For the record, I am not a religious organization, but do accept donations in the form of media files. LOL!

Opps, this is one of mine also. LOL!

added my support for the codec feature. Thankfully I don’t have any data in that format (most of my stuff is h.265) but I agree the more formats supported the better for sure. Wonder what the cost is to Plex to support the format…

For Plex to support AV1 all the clients have to support it in hardware; Roku, Fire, Samsung TVs, LG TVs, HiSense TVs, etc. Plex is NOT writing software decoders for these devices, they need to support it in hardware / firmware. Even though there are software codecs available until the hardware clients catch up and support it natively Plex is in hurry up and wait mode.

I have to agree about “internet goes down, so does Plex.” I’ve really tried to get Plex to work when the internet is down, but so far have not been successful. I believe this is because I have managed users.

Is Plex an app or a web service? It is feeling more like a web service and that is a concern.

So far Plex has been addressing my concerns about treating my collection as a focus. But, I also do agree it is disappointing to see many resources going into Plex the company trying to become a universal media hub that tracks user’s behaviors/clicks.

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Sorry @granjan7, you really don’t understand how this works so I don’t understand why you would weigh in. No, the clients don’t have to support in hardware but many already do. The server can easily stream to any client that supports the codec or the server could transcode to any client that needs transcoding. The issues is that Plex wont do either. All this is explained in detail in the AV1 feature request thread. I think you would find it a good way to get educated.

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