Server Version#: 1.22.1.4228-724c56e62 (qnap, x86_64)
Hi,
I found strange problem in https://app.plex.tv/desktop#!/, but from beginning. I have Plex Pass, PMS is activated to my account. I added access to Plex to my girlfriend via Plex Home (she created regular Plex Account using mobile app on Android Phone). Plex work great on her android phone. Next I show her app.plex.tv, because she want to check information about entries in plex (mostly filename).
When she click ‘three dots’ on item on dashboard, and choose “Get Info”, nothing happen. We tried on tv shows, on movies, always that same result “Get Info” not working.
When I use fast switch user and choose my user (admin), “Get info” works without problem (on that same browser). Back to second account, “Get info” not working.
On local Plex app (http://192.168.x.x:32400/web/index.html#), “Get Info” work on both accounts (on her account is visible only filename without full path).
I tried to debug this problem and this is my results:
- I tried change language to English - problem still exists
- different browsers (firefox, chrome), adblock/ublock disabled - problem still exists
- in developer tools I see three interesting things:
- after click “Get Info” request is send (https://…2a777679.plex.direct:32400/library/metadata/950?..) and returned with code 200 and good clean json inside (request took about 20ms).
- In console there is error with stacktrace (Uncaught TypeError: can’t access property “apply”, e is undefined => [chunk-2-0d9357b84a96af442072-plex-4.53.0-12fba3f.js:9:617215])
- app send to sentry reports (id: e57ba1b504404185850597ae5bbd0a2c, 979facf5a5ec422fb31f9efc2347b9d9).
I didn’t found bugtracker that I write here.
