App.plex.tv is unable to connect to "srvr" securely

Dears
please help i didnt do any changes
do i need static ip or what is the solution
please been working perfectly every day

Server Version#: Version 1.23.4.4712
Player Version#: Version 4.57.4

Plex Media Server Logs_2021-07-03_23-18-56.zip (2.2 MB)

Hi na9oooooooor,
calm down first, it’s nothing tragic :wink:
(Probably)
Anyway, you can choose to allow insecure connections, which is good for compatibility but bad for your privacy if you care about that since all your data is sent across the internet unencrypted.
To do that, go to your settings (try in local network), on the left, choose your server if you have more than one, Network, then allow insecure connections by choosing Secure connections: Preferred, Save Changes.
Hope that helps :slight_smile:

it was set to preferred but now I changed it to disabled
somehow I can access from the ios app only if im connected to the same network
the remote setting is set

Did you try opening it on a computer? The xxx.xxx.xxx.151:17511 address? That’ll be necessary to work for your iOS to connect. If it says connection refused, it’s a router firewall issue, if it says timed out, well, that’d be difficult. If it connects without a hinge, then it might be something completely different, maybe with your phone.
And please never share your IP address. Never ever. Either remove the picture or replace it with a version that covers the IP. Thanks :slight_smile:

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