Any updates?
I donāt have anything further just yet, Iām afraid, but soon
Wow I want to know what Plex employees have been using to watch 4K media server content cause it wouldnāt be Plex thatās for sure. The color banding in the new player is so awful that I had to go back to the old player. I doubt if you work at Plex this is acceptable when watching movies with your family and friends.
Wait you can still go back to the old player? I thought they disabled that?
Also for those of you wondering, still happening in AppleTV 4k 2022. Itās a new player issue.
I wonder if the stuttering I am getting with some, not all, HDR content is related to the root cause of this problem. Infuse Pro and the old player in plex play the content properly. I thought about posting about it. Let me know what people think. If I should post separately about it or not.
Just bought a Apple TV 4K (2022) and have noticed this exact issue as well.
Plex app shows severe banding in some scenes meanwhile Infuse plays it just fine.
How is this not an urgent fix? Your software on a flagship product is fundamentally broken. I find it absurd that plex pass customers have been waiting for a fix since May 2021 when the issue first surfaced. What a joke.
I also just bought a 2022 Apple TV and noticed horrible banding in a Frozen Planet II Remux. I tried it also on my iPhone 14 Pro and noticed it there as well. To be honest Iām shocked and disappointed to see that this has gone unresolved for a year and a half. Off to infuse I goā¦
The update on the TestFlight beta channel fixes the HDR colour banding issue for me, as mentioned in the update notes. My main problems were banding on blues and greys and red/green noise in some shades of brown (like the sand in Dune).
Version 8.12 (4269) running on a 2021 Apple TV 4K and a Sony A80J. Everything looks great now.
Thank you so much Plex team! The new beta has resolved this problem for me and I couldnāt be more thrilled. I have been waiting for this fix for a long while now and it was the main issue I had with playback.
After using it since release, something still feels off to me. The colours look great but now it feels like videos are playing at 23 fps rather than 24. I canāt really explain it but itās almost like thereās a slight lag or choppiness to the video. Motion settings on my tv are unchanged but when going back to the public version, it looks smoother, as it should.
Turning frame rate matching on or off doesnāt improve or change anything⦠it just looks like the plex app isnāt keeping up with the video.
It happens on every video Iāve played, 1080p/1080i, 4K, high bitrate, low bitrate, SDR and HDR.
For everyone like me who doesnāt want to switch to infuse, I really recommend turning on the āoldā player in the plex app settings until this is fully resolved. Iāve been using it for months now and it works well enough to the point I kind of forgot I set it that way.
The only real issue is it doesnāt play Dolby Vision from mkv, but I can tolerate HDR10 fallback for now. If I really need DV I flip over to infuse temporarily. And I donāt think DV is working properly in the ānewā player anyway, color banding notwithstanding.
Interesting, I havenāt noticed this behavior yet but Iāll keep an eye on it this weekend and see if it crops up. So far Iāve just been happy to have the banding gone!
I am from Apple TV 2017, everything was perfect. now with apple tv 4K 2022 i have banding on hdr and dolby vision and black levels on hdr are completely out of phase. I was shocked to find this Thread dating back over 1 year! amazing that they havenāt solved it yet. unfortunately infuse is not the solution because it does not reproduce mkv Dolby Vision profile5. only solution is to go back to Apple TV 4K 2017 ??
DV Profile 5 should just work fine in Infuse. You sure itās Profile 5?
Are you on a TV that actually display frame info (LG is just pressing the green button a bunch). Wonder if itās actually displaying a 24hz stream to the tv or actually a 23hz one.
Also Iām guessing itās too late to join the beta?
Unfortunately my Sony doesnāt display frame rate, just resolution and dynamic range information. Havenāt been able to find any settings to smooth things out. Downgraded for now.
As for the beta sign up, Iām not sure.
I assume the .12 version will be out for non beta soon enough, I can look and let you know.
Iām confused, the first two files are very clearly not listed as DV in MediaInfo?
First one is DV Profile 5, second is DV Profile 8 with a HDR10 fallback layer. P8 is not and probably never will be supported on AppleTV which is why you get HDR10.
Also Infuse absolutely supports DV profile 5.