Server Version#: 1.18.4.2171 Player Version#: 2.12 (14020) I recently purchased an Apple TV 4K. When I forest set it up everything was working fine, then recently the audio fell out of sync. I disabled the enhanced player and that fixed the audio sync problem. After doing some googling I found t…

Not only do I have the audio sync issue, but version 1.32.0.6918 made my plex server appear remote and thus made it impossible to use with VLC or Infuse while on my HOME local network. Had to revert back to previous version of PMS to fix the issue. Plex is struggling here…

It looks like this issue has been pretty solidly identified but I figured I would throw my name in the hat of lifetime members struggling with A/V sync issues on an Apple TV 4k. I haven’t been able to figure out how to get the audio offset feature to show up for me, but hopefully it’ll go to product…

I never said you should, my point was more that posting unhelpful or irrelevant information does nothing to help anyone

Hi, what do i have to do to get onto the beta test list?

To add another data point, I’m a new user of Plex and I’m also suffering from this problem on my Apple TV 4K (2nd Gen). Like others have mentioned, enabling Match Frame Rate fixes the “jerkiness”; however that introduces audio sync issues. I would update to Apple TV 4K (3rd Gen) but I doubt it wil…

Thanks for trying. Not sure why its’s happening. I’ve reverted from the beta back to the current production release and haven’t seen the problem. I’ll try again when the next version is released.

Infuse for Apple TV. Works flawlessly. It can connect to your Plex server. I am using this until Plex fixes (if ever) this issue.

Dear DaveBinM, I’m at your disposal, if I can be helpful for “Plex People” but I don’t know which sample file could give you because video issue is present in every my files! Anyway, tks for your job because with the last official Plex release, and switching on audio lip sync on my AVR Yamaha RX-V…

For local network movie watching, I’ve been using my OSMC Vero 4K+ (Kodi). I use the Plex app to “discover” what I want to watch, then change source to my Kodi device and look for the same movie. That’s my personal “workaround” until this gets solved. :frowning:

Apple TV 4K audio sync issues with enhanced player

Plex Players

DaveBinM April 17, 2023, 1:19am 722

I don’t have a 2022 Apple TV 4K, but I do have the 2017, and 2021 models, and I’ve tested your sample in its entirety on both with 8.18 (5743) and 8.17 (5542), and haven’t been able to replicate any issues with dropped frames at all, I’m afraid.

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Apple TV 4K audio sync issues with enhanced player

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