How does one just switch apps in mid play?
I donāt recall the issues exactly because it was months ago. I had one movie that wouldnāt play in Plex that played fine in VLC on my computer. I tried an Infuse trial period to see if that would play the recalcitrant movie. It didnāt, and I since saw a bunch of organizational issues that demotivated me from paying for it, I deleted the trial.
Until now Plex has been so good I couldnāt justify paying for anything else. #sigh
Start the movie in plex, open infuse (let it update and sync with the server) and it will be on your continue watching in infuse.
Kinda annoying but once the movie starts i forget about it and just enjoy without audio sync issues
Oh ok gotcha. I donāt think the trial will play certain HD audio codecs until you upgrade, so that could be why. I mainly rip my own blu-ray and 4K uhd directly from disk and Iāve had zero playback issues. Theyāve made a lot of recent improvements so maybe worth checking it out again if you have issues. I could never get my blu-ray rips of Sherlock to play in the native plex ap which is the reason I switched a few years back.
Plex as a server is awesome but playback has not been great on the native apps unfortunately.
Hello. Do you have any news on the Plex app update releasing to everyone with the changes made in the beta test?
Itās really sad to see this topic becoming an Infuse topic because many of us are tired of waiting Plex team to fix this.
Please, keep us updated.
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I donāt have anything further at this time. 9 days ago, we released some more changes, and have been gathering feedback on those, but I canāt provide any further information at this time.
Since Plex isnāt fixing this issue I jumped back to Infuse. Still has some wonky issues but it plays perfectly.
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I think a good solution would be adding A/V sync controls to the native Plex app. That way the audio offset issue could be customizable for the user. Impossible to troubleshoot an infinite amount of A/V setups a user may have, so this solution would solve a major problem on the Apple TV in my opinion.
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Thatās a workaround not a solution especially when other apps (free and paid) work.
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Itās not just the Plex app that has this issue though and I believe the Apple TV itself could be the issue with how it interacts with certain A/V setups. Sometimes even the ESPN+ app will lose lip sync on one of my TVs.
It may not be a permanent solution but itās a hell of a lot better than nothing at all. And could be something fairly simple to add until the root source problem is found out.
I agree, it would allow me to add custom audio delay to Plex itself and leave the other apps on my Apple TV that donāt have audio-syncing issues alone.
As it is I have to do audio delay adjustments on the receiver input which affects the Apple TV as a whole when it is just Plex having problems.
Again, I love Plex, but this isnāt overly complex (not worthy of this long a thread) and Iām annoyed that Plex is letting the issue go unresolved for so long.
Infuse works perfectly on my Apple TV, period. I have Infuse pulling media from my Plex Media Server. That says it all. The Plex Player used to work perfectly on Apple TV, and now it doesnāt. If Infuse can make it work, why canāt Plex? I respectfully believe that all this talk of inserting A/V sync controls is a waste of time and WAY over-complicating it. I know Plex can fix this. The fact that it has taken this long (thus alienating a Lifetime Plex Pass subscriber) is simply evidence that the Plex team is prioritizing something else. Thatās annoying. Iāve deleted the Plex App from my Apple TV and replaced it with Infuse (not a bad alternative, btw). Someone let me know when Plex gets around to fixing their own app. Thanks everyone. Love you Plex. Fix your broken app.
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Yes but preferably you want the receiver to be decoding those signals rather than the AppleTV itself. I think Apple decided to do it this way for simplicity and to avoid support issues but there should be a simple option similar to match framerate to simply pass the audio stream along rather than decoding it. Lots of people complain about this actually not just Plex users.
I second this notion, buy infuse and job done 
Agreed! As a Plex lifetime member this is becoming more and more frustrating every day. Infuse can pull it off. I also stream my Plex content from my media server to Infuse-works perfect. So now Iām stuck paying for Infuse every month while I wait (not so patiently) for Plex to figure this out.
I also donāt want Plex to just add AV controls to manage any delays. FIX THE ROOT PROBLEM.
It used to work on all my Apple TVs, now it doesnāt. Seems like it would be pretty straight forward that you figure out what changed and address that in your player code.
The Plex player is more advanced and intuitive than Infuse. Focus on this issue and get it working again!
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Why? That does not explain why?
I donāt prefer it, there is no reason to have my denon decode vs the appletv. Everything from infuse, to youtube, to channels app works fine decoding to lpcm and the denon is super happy.
Everything has to be converted to PCM anyway. For support reasons, Apple insures compatibility. Huge multitude of TVs, or soundbars that a user may plug it into. Streaming apps may come up with a new audio compression method, say youtube comes up with superaudio new compression method, the user wonāt accidentally send that out to an unsuspecting old tv/soundbar/receiver that doesnāt have the codec.
The app/appletv can handle decode into universal lossless pcm.
There is no gain and only headache for apple and users to not decode to lpcm. Itās lossless.
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If I used social media, at this point Iād start shaming Plex on every post they make.
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Lord no, please donāt give them any ideas. Infuse can talk to other servers (or shares), including Jellyfin (which Iām running concurrently to Plex as what is beginning to feel like an exit strategy) -Plex shutting that down would be disastrous.
And decoding on the Apple TV is a black box. We have no idea how good a job itās doing, and it can go wrong as well. Iām not against it doing it to be clear. Itās a reasonable default. But not giving more advanced users and apps control to just pass the encoded signal along is just stupid. We pay extra for the best hardware in a streaming box and weāre denied such a simple option because Apple is a control freak.
A license deal would make more sense. Iām sure Infuse wouldnāt want to sell out completely as they have their own business.
