Apple TV can't find Plex server

I do not have my Plex server running on a Mac OS (Windows 10 system), but I’ve run into the problem where Apple TV could not connect or could not find any Plex server on my network. It suggests that I check firewall and make sure that my Plex server is up and running.

My resolution was:

  1. Removing “Devices” from the Plex server (Settings-> Server-> Devices). I had previously created and used two older Plex server names (migrated folder directory location, changed hard drives, etc) that were never removed from this list. I deleted the two names and left only the latest Plex server name on the list.
  2. From the Apple TV, I went ahead and deleted the Plex server app completely. Just press and hold down on the Plex server app with the remote touchpad then press the >|| button to confirm and delete.
  3. Go to the App Store and search for Plex, download it from the cloud.
  4. Link the app to your account again.

Finally it showed my existing Plex server name on the network. I just selected it and immediately had access to all synchronized media again. Hope this helps.

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