Server Version#: 1.22.3.4523-d0ce30438 Player Version#: 7.17 (1424) For the last while the Apple TV UI has been slow and laggy. Like, really laggy. Moving between sections on the main screen takes a second or so and when changes have happened (ie: new tv shows appeared) it takes several seconds f…

Same. The playback has been fine for me but navigation of the UI is slow and laggy, often causing me to kill and restart the app. This is on ATV 4K.

Hi, sorry to hear performance has been bad for you folks, we’re investigating this issue and some more details would help us get to the bottom of it: Is the poor performance you’re seeing a long delay in updating the items displayed on screen, or is it jerky slow frame rate, or is it both? Do you …

Hi again, we’ve been looking into this and we believe we’ve made some good strides on improving these issues. If you’re on our TestFlight betas, please install 7.18 (1571) and see if it improves the problems that you’re seeing. If you’re not on our betas, and you see these performance issues and wo…

For me it’s both slow updating (ie: a show has been watched and returning to the home screen and waiting for it to adjust to pull the next episode into the tray, or showing a movie as half watched) as well as jerky / slow frame rate. This seems to be restricted to the home screen, the library scree…

Thanks for the info. A video wouldn’t hurt, might help us get to the bottom of it. But I’d love you to try the latest TestFlight build first and see if it improves much for you. The public beta joining link is currently full but I can add you to it manually if you can DM me an email address to send…

Did you pickup on this identical thread? [image] Slow library load time after TVOS Version 7.11 build (22336) even slow after 7.14 Player Betas Having the same problem and the Plex app (Apple TV 4K/Apple TV) sometimes does not open, but just shows a grey screen/

I have been on the latest beta and it’s definitely snappier than the stable release. Still some kinks to sort out but we’re getting there.

I’m having the same issues and would love to try the beta, do I need a separate invite to my iOS beta invite? I’ve had to resort to another player tonight as my library is taking over a minute to load, and similar load times when trying to play files, while in other apps and on Plex iOS it loads in…

Sure thing, I’ll DM you. I’ll also send you the video - can’t attach movies here so I’ll send a Dropbox link. Thanks.

The grey screen happens before the Plex symbol comes on the screen and it just stays like that and eventually goes back to the Plex logo. Sometimes have to do it 2 or 3 times before Plex opens (closing the unopened app first), then when opening a tv ep, it takes 30-60 seconds to open. Only seems t…

Apple TV UI slow and sluggish, lags

Plex Players

Afullmark May 22, 2021, 10:03am 15

Did you pickup on this identical thread?

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Apple TV UI slow and sluggish, lags

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