Apple TV3 freezes during movie playback

Dev Community Apps & Creations
1

…I think its safe to say its the AppleTV3 end of my equation,
as the solution is to simply restart, press Play and Resume and away I go again on the Apple TV3

AppleTV3 with Powerline connection to Synology NAS based Plex library. All movies are .MP4

But I’m experiencing this more and more!

Tends to be approx 20mins into a film, or towards the end (no exact timings noted)

Some movies are worse than others… can sometimes experience freezing 3 or 4 times, during a 2hour film.

More often than not its a complete freeze (image & audio) but sometime the image freezes and the audio continues.

I have sometimes got away with pressing PAUSE and PLAY again…but typically I have to restart the ATV3

Any thoughts on what it can be?

Plex Connect v0.5-17
Plex Media Server 1.0.0.2261-a17e99e

2

Have you gotten a response? I am having the same problem with Plex. Synology DS Video app for Apple TV plays back the same videos but Plex app over Apple TV tends to freeze

3

I didn’t, I actually upgraded to ATV4 a few months ago…just to get Apps direct.

much better Plex experience IMHO. in fact its DS Video thats freezing now!

also got a Pass so that my remote family could ATV4 via Plex, into my NAS… works well