tried that, no luck
It turns on logging to high (i.e. information collection). You need to then restart PlexConnect, recreate the issue and then post the log to pastebin.com and add a link to it here.
It turns on logging to high (i.e. information collection). You need to then restart PlexConnect, recreate the issue and then post the log to pastebin.com and add a link to it here.
i restarted the computer, cretated and added the certificate restarted atv and now i see the plex media server!!!!!!!! however it says PMS not responding ???? here is the log file
it wasnt picking up the PMS computer name, i refreshed the name PMS name and it worked. thank you so much for your help and Baa thank you for your hard work!!!
it wasnt picking up the PMS computer name, i refreshed the name PMS name and it worked. thank you so much for your help and Baa thank you for your hard work!!!
Hey Gents,
How do you do this? I'm having the same issue.
Thx
OS X 10.9
Plex Media Server 0.9.5.3
Python 2.7
Streams channels just fine, and loads movie titles / art work, however when I go to play a movie it says: Trailers is unavailable. Try again later.
From within ATV 3 (5.6) I see:
Plex Media Server
PMS ((Error:PMSNAME)
Discover Plex Media Servers: 1
MyPlex Sign Out username
FYI
Brandens-iMac:PlexConnect Branden$ sudo ./PlexConnect.py
Password:
20:16:32 PlexConnect: ***
20:16:32 PlexConnect: PlexConnect
20:16:32 PlexConnect: Press CTRL-C to shut down.
20:16:32 PlexConnect: ***
20:16:32 PlexConnect: started: 20:16:32
20:16:32 PlexConnect: IP_self: 10.1.1.9
20:16:32 DNSServer: started: 20:16:32
20:16:32 DNSServer: ***
20:16:32 DNSServer: DNSServer: Serving DNS on 10.1.1.9 port 53.
20:16:32 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 10.1.1.9
20:16:32 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
20:16:32 DNSServer: forward other to higher level DNS: 8.8.8.8
20:16:32 DNSServer: ***
20:16:32 WebServer: started: 20:16:32
20:16:32 WebServer: ***
20:16:32 WebServer: WebServer: Serving HTTP on 10.1.1.9 port 80.
20:16:32 WebServer: ***
20:16:32 PlexAPI: ***
20:16:32 PlexAPI: looking up Plex Media Server
20:16:32 PlexAPI: ***
20:16:32 WebServer: started: 20:16:32
20:16:32 WebServer: ***
20:16:32 WebServer: WebServer: Serving HTTPS on 10.1.1.9 port 443.
20:16:32 WebServer: ***
20:16:33 PlexAPI: servers discovered: 1
20:16:33 XMLConverter: PlexGDM - PMS: 10.1.1.9:32400
Hey Gents,
How do you do this? I'm having the same issue.
Thx
OS X 10.9
Plex Media Server 0.9.5.3
Python 2.7
Streams channels just fine, and loads movie titles / art work, however when I go to play a movie it says: Trailers is unavailable. Try again later.
From within ATV 3 (5.6) I see:
Plex Media Server
PMS ((Error:PMSNAME)
Discover Plex Media Servers: 1
MyPlex Sign Out username
FYI
Brandens-iMac:PlexConnect Branden$ sudo ./PlexConnect.py
Password:
20:16:32 PlexConnect: ***
20:16:32 PlexConnect: PlexConnect
20:16:32 PlexConnect: Press CTRL-C to shut down.
20:16:32 PlexConnect: ***
20:16:32 PlexConnect: started: 20:16:32
20:16:32 PlexConnect: IP_self: 10.1.1.9
20:16:32 DNSServer: started: 20:16:32
20:16:32 DNSServer: ***
20:16:32 DNSServer: DNSServer: Serving DNS on 10.1.1.9 port 53.
20:16:32 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 10.1.1.9
20:16:32 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
20:16:32 DNSServer: forward other to higher level DNS: 8.8.8.8
20:16:32 DNSServer: ***
20:16:32 WebServer: started: 20:16:32
20:16:32 WebServer: ***
20:16:32 WebServer: WebServer: Serving HTTP on 10.1.1.9 port 80.
20:16:32 WebServer: ***
20:16:32 PlexAPI: ***
20:16:32 PlexAPI: looking up Plex Media Server
20:16:32 PlexAPI: ***
20:16:32 WebServer: started: 20:16:32
20:16:32 WebServer: ***
20:16:32 WebServer: WebServer: Serving HTTPS on 10.1.1.9 port 443.
20:16:32 WebServer: ***
20:16:33 PlexAPI: servers discovered: 1
20:16:33 XMLConverter: PlexGDM - PMS: 10.1.1.9:32400
Your PMS is very old, update to the latest version and try again.
I updated to version 0.9.8.10.215 and still had the same issue:
Same error is showing on the Plex Settings screen on ATV 3 and "Trailers not Available" Try again later.
Last login: Tue Oct 29 06:50:12 on console
Brandens-iMac:PlexConnect Branden$ sudo ./PlexConnect.py
Password:
07:44:37 PlexConnect: ***
07:44:37 PlexConnect: PlexConnect
07:44:37 PlexConnect: Press CTRL-C to shut down.
07:44:37 PlexConnect: ***
07:44:37 PlexConnect: started: 07:44:37
07:44:37 PlexConnect: IP_self: 10.1.1.9
07:44:37 DNSServer: started: 07:44:37
07:44:37 DNSServer: ***
07:44:37 DNSServer: DNSServer: Serving DNS on 10.1.1.9 port 53.
07:44:37 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 10.1.1.9
07:44:37 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
07:44:37 DNSServer: forward other to higher level DNS: 8.8.8.8
07:44:37 DNSServer: ***
07:44:37 WebServer: started: 07:44:37
07:44:37 WebServer: ***
07:44:37 WebServer: WebServer: Serving HTTP on 10.1.1.9 port 80.
07:44:37 WebServer: ***
07:44:37 PlexAPI: ***
07:44:37 PlexAPI: looking up Plex Media Server
07:44:37 PlexAPI: ***
07:44:37 WebServer: started: 07:44:37
07:44:37 WebServer: ***
07:44:37 WebServer: WebServer: Serving HTTPS on 10.1.1.9 port 443.
07:44:37 WebServer: ***
07:44:38 PlexAPI: servers discovered: 1
07:44:38 XMLConverter: PlexGDM - PMS: 10.1.1.9:32400
07:44:59 DNSServer: DNS request received!
07:44:59 DNSServer: Source: ('10.1.1.11', 54718)
07:44:59 DNSServer: Domain: phobos.apple.com
07:44:59 DNSServer: ***forward request
07:44:59 DNSServer: -> DNS response from higher level
07:45:14 DNSServer: DNS request received!
07:45:14 DNSServer: Source: ('10.1.1.11', 51939)
07:45:14 DNSServer: Domain: 50-courier.push.apple.com
07:45:14 DNSServer: ***forward request
07:45:14 DNSServer: -> DNS response from higher level
07:46:05 DNSServer: DNS request received!
07:46:05 DNSServer: Source: ('10.1.1.11', 49463)
07:46:05 DNSServer: Domain: phobos.apple.com.akadns.net
07:46:05 DNSServer: ***forward request
07:46:05 DNSServer: -> DNS response from higher level
07:46:31 DNSServer: DNS request received!
07:46:31 DNSServer: Source: ('10.1.1.11', 61140)
07:46:31 DNSServer: Domain: trailers.apple.com
07:46:31 DNSServer: ***intercept request
07:46:31 DNSServer: -> DNS response: 10.1.1.9
07:46:31 WebServer: serving /Applications/PlexConnect/assets/js/application.js
07:46:32 DNSServer: DNS request received!
07:46:32 DNSServer: Source: ('10.1.1.11', 63931)
07:46:32 DNSServer: Domain: atv.plexconnect
07:46:32 DNSServer: ***intercept request
07:46:32 DNSServer: -> DNS response: 10.1.1.9
07:46:32 WebServer: serving .xml: /PlexConnect.xml
07:46:33 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:33 WebServer: serving .xml: /library/sections
07:46:33 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:34 WebServer: serving .xml: /library/sections/2/recentlyAdded
07:46:35 WebServer: serving .xml: /channels/all
07:46:36 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:36 WebServer: serving .xml: /library/sections
07:46:36 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:37 WebServer: serving .xml: /library/sections/2/recentlyAdded
07:46:38 WebServer: serving .xml: /library/sections/2
07:46:38 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:38 WebServer: serving /Applications/PlexConnect/assets/js/updateXML.js
07:46:39 WebServer: serving .xml: /library/sections/2
07:46:39 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:39 WebServer: serving /Applications/PlexConnect/assets/js/scrobble.js
07:46:39 WebServer: serving /Applications/PlexConnect/assets/js/updateXML.js
07:46:39 WebServer: serving /Applications/PlexConnect/assets/js/settings.js
07:46:43 WebServer: serving .xml: /library/metadata/85
07:46:52 WebServer: serving .xml: /library/sections/2
07:46:52 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:52 WebServer: serving /Applications/PlexConnect/assets/js/updateXML.js
07:46:52 WebServer: serving .xml: /library/sections/2
07:46:53 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:53 WebServer: serving /Applications/PlexConnect/assets/js/scrobble.js
07:46:53 WebServer: serving /Applications/PlexConnect/assets/js/updateXML.js
07:46:53 WebServer: serving /Applications/PlexConnect/assets/js/settings.js
07:46:54 WebServer: serving .xml: /library/sections/2/all
07:46:55 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:46:55 WebServer: serving /Applications/PlexConnect/assets/js/scrobble.js
07:46:59 WebServer: serving .xml: /library/metadata/68
07:47:00 WebServer: serving .xml: /library/sections/2
07:47:01 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:47:01 WebServer: serving /Applications/PlexConnect/assets/js/updateXML.js
07:47:01 WebServer: serving .xml: /library/sections/2/all
07:47:01 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:47:01 WebServer: serving /Applications/PlexConnect/assets/js/scrobble.js
07:47:07 WebServer: serving .xml: /
07:47:07 XMLConverter: XML_ExpandLine - Error in {{PMSNAME()}}
Traceback (most recent call last):
File "/Applications/PlexConnect/XMLConverter.py", line 588, in XML_ExpandLine
res = getattr(g_CommandCollection, 'ATTRIB_'+cmd)(src, srcXML, param)
File "/Applications/PlexConnect/XMLConverter.py", line 1102, in ATTRIB_PMSNAME
return PMS_list[PMS_uuid]['serverName'].decode('utf-8', 'replace') # return as utf-8
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/encodings/utf_8.py", line 16, in decode
return codecs.utf_8_decode(input, errors, True)
UnicodeEncodeError: 'ascii' codec can't encode character u'\u2019' in position 7: ordinal not in range(128)
07:47:07 WebServer: serving /Applications/PlexConnect/assets/js/utils.js
07:47:07 WebServer: serving /Applications/PlexConnect/assets/js/settings.js
07:47:10 WebServer: serving .xml: /
07:47:10 XMLConverter: XML_ExpandLine - Error in {{PMSNAME()}}
Traceback (most recent call last):
File "/Applications/PlexConnect/XMLConverter.py", line 588, in XML_ExpandLine
res = getattr(g_CommandCollection, 'ATTRIB_'+cmd)(src, srcXML, param)
File "/Applications/PlexConnect/XMLConverter.py", line 1102, in ATTRIB_PMSNAME
return PMS_list[PMS_uuid]['serverName'].decode('utf-8', 'replace') # return as utf-8
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/encodings/utf_8.py", line 16, in decode
return codecs.utf_8_decode(input, errors, True)
UnicodeEncodeError: 'ascii' codec can't encode character u'\u2019' in position 7: ordinal not in range(128)
07:47:12 WebServer: serving .xml: /
07:47:12 XMLConverter: XML_ExpandLine - Error in {{PMSNAME()}}
Traceback (most recent call last):
File "/Applications/PlexConnect/XMLConverter.py", line 588, in XML_ExpandLine
res = getattr(g_CommandCollection, 'ATTRIB_'+cmd)(src, srcXML, param)
File "/Applications/PlexConnect/XMLConverter.py", line 1102, in ATTRIB_PMSNAME
return PMS_list[PMS_uuid]['serverName'].decode('utf-8', 'replace') # return as utf-8
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/encodings/utf_8.py", line 16, in decode
return codecs.utf_8_decode(input, errors, True)
UnicodeEncodeError: 'ascii' codec can't encode character u'\u2019' in position 7: ordinal not in range(128)
07:47:31 DNSServer: DNS request received!
07:47:31 DNSServer: Source: ('10.1.1.11', 52135)
07:47:31 DNSServer: Domain: phobos.apple.com.akadns.net
07:47:31 DNSServer: ***forward request
07:47:31 DNSServer: -> DNS response from higher level
Your PMS is very old, update to the latest version and try again.
Hi f00b4r, see response above.
Hi f00b4r, see response above.
Um I see that you are running firmware 5.6 on your ATV, care to revise that number?
I see PMSName error as the issue. What is your PMS name exactly?
A
Um I see that you are running firmware 5.6 on your ATV, care to revise that number?
I see PMSName error as the issue. What is your PMS name exactly?
An ATV firmware update to 6.0.1 and PMS update solved the issue (after loading the ATV profile again and re-loading the trailer certificate). Videos now play correctly.
Weirdly enough, the PMS name error still persists in the Plex settings on ATV, however at this point it is not contributing to any issue.
My PMS name is set to the "default" when left blank (xxxxx's iMac).
Thanks for your help - hopefully will be smooth sailing now :)
BK
I was trying to determine if there are any characters in your PMS name that are nonstandard; such as accents, punctuation, etc. If so simplify the name and see what happens.
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