Are the Plex devs every going to fix the "your connection to the server is too slow" bug which affects Shield users?

Plex Players Streaming Devices
1

Server Version#: 1.16.6.1592
Player Version#: 7.26.0.14578

Like many users I am affected by the “your connection to the server is too slow to play this content” bug. The issue only happens when streaming from the Nvidia Shield app, but not with the Plex Kodi add-on on the Shield, or the Plex app for my Xbox, my laptop, my PC, my phone, my tablet, my TV or my smart BluRay player.

From what I understand this bug has been around for over 2 years. So how has it not been resolved already?!

Users have been affected by this bug for too long without a fix. Are the devs doing something about this? Have they ever responded to a user to advise what they are doing? Is this issue being taken seriously?

Has anyone who has been affected by this issue ever found a permanent fix for it?

Thanks

2

I have a 2019 Shield Pro and have never received this error.

You should post some logs when it affects your server.

6

It doesn’t affect everyone but a lot of users seem to have the issue; nVidia Shield "Your connection to the server is not fast enough to stream this video"

How do I go about finding these logs in order to post them?

7

Please see the other thread you’ve posted/linked to; closing this one as a duplicate.