Are there plans for tone mapping with Quicksync in Windows?

Just wondering if anybody at Plex can shed any light on a possible ETA or future where Plex supports tonemapping with an intel Quicksync iGPU in Windows? Jellyfin has it working, so I assume there is a way to get it running with Plex too

1 Like

So that’s a no?

It’s amazing to me that Plex does not have this resolved. I mean it works in Linux and not Windows? Come on Plex, Emby and Jellyfin have this figured out already!!!

1 Like

I wasn’t aware of this for such a long time, but initially my Plex server was running on a computer with an Nvidia GPU, so it would have been working then. It wasn’t until a few months ago I stumbled across their page with the support matrix for HW HDR tone mapping and realised my new server setup (specifically for Plex and related program) wasn’t using the iGPU Quicksync for tone mapping because that server didn’t have a dedicated GPU.

It makes sense now, because I was watching a movie on a non HDR TV and it did looked washed out, but just assumed it was the movie cinematography. I contemplated converting my server from Windows to Linux so I didn’t have to buy a GPU just to enable HW tone mapping, but bought a Nvidia RTX A2000 12GB cheaply and put it in there. Setup has been a bit of a nightmare now, since if there were errors in transcoding before, I could always point to the CPU and troubleshoot from there. Now with the GPU, problems were springing up everywhere, with tweaks needing to be made to my network adapters, CPU settings, GPU settings, VM settings, storage, individual client apps, etc. It’s been a hassle, but it is working… for now, and I’m not 100% convinced it’s perfect yet either.

Had I known this in advance, I may have gone with Emby. I even recently set up Emby alongside Plex just incase of that eventuality. I prefer Plex over Emby on a lot of things, but I have just found Emby works, plus has more host control over client activity. Turns out the GPU has come in handy running an AI image generator API within a linux OS VM, but docker and containers for Windows wasn’t going to be a solution for me unfortunately.

Commenting since this thread is near the top and I was also searching for a “when” or “if” answer from plex.

If plex is working on it, I can sit tight. But if not, I either have to switch media servers or change my host OS to Linux. Both with major challenges.

I use a DAS solution for media with 8TB drives that are all backed up to backblaze. Backblaze will send a… 8TB drive in the mail if your drive fails. So it’s waaaay better than dealing with a RAID. Backblaze doesn’t work on Linux(home use) so if I switch to Ubuntu or something for plex, I also have to re-backup and change backup providers.

And as for switching media servers… I like plex. I don’t want to use something else that… does have this key feature.

I couldn’t find a place to do a feature request or upvote an existing.

1 Like

Please correct me if wrong, but I think you have another option. I think you can run plex in docker on windows and you can still get hw tonemapping.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.