Audio configuration not showing

General Discussions
1

Version 4.114.3

there used to be an option to change sound device or channels like 5.1 or 7.1. Now its gone
I have some movies that’s 7.1 but when I play it shows 5.1 on my receiver.. I have quality set at original and maximum there is no limit in remote. The movie audio is (HE-AAC 7.1). any idea how to play this correctly so it may show 7.1?

2

Which Plex client are you using?

3

Windows Plex server

4

Which client?

Plex Web, Plex Desktop, Plex app on a smart tv, Plex app on a streaming stick?

Edit:

Plex Web does not support multi-channel audio.

Use Plex Desktop (download, documentation) or Plex HTPC (download, documentation) instead.

In Plex Desktop for Windows:

  1. Settings → Plex for Windows → Player + Show Advanced
  2. Change the Audio Device from Auto Select to the desired device.
  3. You will then see additional options regarding output device, channels, etc.
5

Plex desktop and Plex app for LG smart TV

6

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