Hi guys All of a sudden i am getting audio dropping out for less than a second randomly though playback. It appears to be the multi channel tracks ie: dolby digital dts and their hd versions as well. windows 10 is up to date as well as the player and my graphics driver. it appears to have starte…

are you using Hardware Decoding -> Enabled (copy-back) ? i have you tried just using Enabled instead? whats your Sync Mode set to under Settings -> Video

Hi Dan Hardware Decoding is set to Enabled Sync Mode is set to Audio

no idea then sorry, you should recreate the issue in PMP, i.e play something, let the audio drop out a couple times, then stop PMP and post the log showing it happening

have you tried running on Exclusive Mode in Settings -> Audio ? i would probably uninstall PMP and the graphics drivers and reinstall both from scratch if it was me

Hi Dan I tried your suggestion but it made no difference :disappointed_relieved: I ended up moving the nuc to the main room and using that with no issues. I will probably do a fresh install of W10 soon as the main PC has been running on this install since W10 was made available… Who knows it may …

I’'m having audio drop outs as well, on my ROKU Ultra. This started happening last week, something has definitely changed. I never had this problem before and it appears for me to be MKV files with AAC 5.1 audio. The only way around it is to prevent transcoding by enabling direct play / stream.

Same here, noticed it for about a month. Always seems to happen with surround sound formats. Running Plex on a qnap server, PMP is on a HTPC running latest beta (plex member) builds. I’ve tried all the suggested solutions and no change. I get an audio only hiccup anywhere from every 10 or 20 second…

Audio dropouts on Plex Media Player

Plex Players Desktop Players

Remoteglen June 26, 2018, 8:41am 13

PlexMediaPlayer.txt (208.1 KB)

AC3 audio dropouts

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Audio dropouts on Plex Media Player

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