Audio files on latest plex client on shield TV : bugs & crash

Plex Players Streaming Devices
1

Hi there,

I’m a Plex user for many years.
I’m not using it for videos or films, I just watch my photos et most of the time listen to music (flac, ogg and mp3 files) which are on my NAS.

For months, I have some troubles with the plex client on my nvidia shield.
And somehow, it’s getting worst updates after updates…

At this point, I’m lucky if I can listen to 3 tracks in a row.
The rest of the time when I click on a track, either :

  • the track is selected but nothing plays ; I noticed this happens more when clicking on a track on the current playlist than when clicking from the main explorer. Sometimes after clicking on many tracks, it resumes
  • plex crashes et and I go back to the shield main menu
  • and since the last update the new thing is that it plays another song from the folder that the one I clicked on ! Ramdomly one of the 3 tracks next to the one

Being on the shield, I can’t totally uninstall Plex to reinstall it. But after getting crazy yesterday about all of this, I tried several times to reset the factory version (uninstalling all the updates et going back to the old player) and updated again. The results are the same.
For the record, if I don’t apply any update, I have absolutely no issues using the (very) old player !

So for my use, the current version of Plex has just became unusable…
Please do something to fix your player for the shield, it’s becoming really annoying.

By the way, I also use Plex on my android phone and have none of these issues.

Regards

PS : sorry if I misplaced my topic, it’s my first time on this forum and english is not my natural langage :wink:

Server Version#: 1.21.3.4021
Player Version#:8.12.4.22902

1 Like
2

This is happening to me with my shield. My laptop and two phones are fine. Started maybe two weeks ago along with other issues (such as not detecting cover art, can’t record TV if you have more than one TV library).

3

I am also having problems with mp3 files on my Sony TV (Andrioid) and Amazon Firestick. mp3 plays fine on web clients and mobile phone but crashes the client on the TV’s.

4

Just found my problem and thought I would share. If there is no album art then my client would crash. As soon as I added a pic to the artist it plays fine. Clearly a bug. I’m sure the plex team is on it.

5

Thanks for sharing. Unfortunately for me, I already have covers in all my folders, so not the same issue here.

If it can help, I have less crashes for a couple of days, it might be related to the fact I changed the scanner & agent in my music folder advanced settings :
scanner : from “plex music scanner” to “plex music”
agent : from “last.fm” to “plex music”

But, I still have the super annoying bug where plex plays another song than the one I click on. It’s a real pain in the *ss to click randomly on several tracks just hopping it will maybe play the one you really want.

6

Hello,

still no clue to fix this bug on nvidia shield client ?

7

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