[BUG] App crashed in music player when trying to switch to a different track

Plex Players Streaming Devices
,
1

Server Version#:1.19.1.2630
Player Version#:7.31,0,16802

Both server and client on nvidia shield 2019.

Using the music player, app is crashing and it restarts when I am trying to switch from a track with lyrics to a different track from the same album. With lyrics enabled it is always crashing, no matter what. App is also randomly crashing when switching from a track to another, even lyrics were not activated for the current track…

Logs as following (I edited IP, user name and some data). Not sure if the logs include too much details. But this can be easily replicated, is not rocket science.

Hm… As I am typing, I see now on the right side there are suggested other, many similar bugs related to nvidia shield and plex player. Hope somebody will address all these bugs. Anyway I have very low expectations in this regards, but we will see.

Apr 17, 2020 19:44:14.779 [13290] DEBUG - handleStreamRead code 1: stream truncated
Apr 17, 2020 19:44:14.780 [13290] DEBUG - NotificationStream: Removing because of error
Apr 17, 2020 19:44:14.780 [13290] DEBUG - Completed after connection close: [xxx.xxx.xxx.xxx:56076] -3 GET /:/websockets/notifications (13 live) TLS GZIP 2907672ms 102773 bytes
Apr 17, 2020 19:44:14.781 [13289] DEBUG - handleStreamRead code 1: stream truncated
Apr 17, 2020 19:44:14.781 [13289] DEBUG - NotificationStream: Removing because of error
Apr 17, 2020 19:44:14.781 [13289] DEBUG - Completed after connection close: [xxx.xxx.xxx.xxx:58038] -3 GET /:/websockets/notifications (13 live) TLS GZIP 178701ms 10943 bytes
Apr 17, 2020 19:44:19.249 [13290] DEBUG - Auth: authenticated user 1 as admin_local
Apr 17, 2020 19:44:19.249 [19899] DEBUG - Request: [xxx.xxx.xxx.xxx:58276 (Subnet)] GET /media/providers?includePreferences=1 (9 live) TLS GZIP Signed-in Token (admin_local)
Apr 17, 2020 19:44:19.299 [13289] DEBUG - Auth: authenticated user 1 as admin_local
Apr 17, 2020 19:44:19.301 [19898] DEBUG - Request: [192.168.1.1:39180 (Subnet)] GET /media/providers?includePreferences=1 (10 live) TLS GZIP Signed-in Token (admin_local)
Apr 17, 2020 19:44:19.305 [20033] DEBUG - BPQ: onConsiderProcessing: Idle (true)
Apr 17, 2020 19:44:19.305 [20033] DEBUG - BPQ: [Idle] → [Processing]
Apr 17, 2020 19:44:19.617 [13290] DEBUG - Auth: authenticated user 1 as admin_local
Apr 17, 2020 19:44:19.617 [19894] DEBUG - Request: [xxx.xxx.xxx.xxx:58284 (Subnet)] GET /library%2Fmetadata%zzzzzzzzzzzz%3FasyncAugmentMetadata%3D1 (11 live) TLS GZIP Signed-in Token (admin_local)
Apr 17, 2020 19:44:19.618 [13289] DEBUG - Completed: [xxx.xxx.xxx.xxx:58284] 200 GET /library%2Fmetadata%zzzzzzzzzzzz%3FasyncAugmentMetadata%3D1 (11 live) TLS GZIP 1ms 483 bytes (pipelined: 1)
Apr 17, 2020 19:44:19.682 [13290] DEBUG - Auth: authenticated user 1 as admin_local

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With lyrics enabled, any switch to other track is restarting the app. Is a fact. Plex support, do you know about it or it is only me? Maybe I did something wrong, don’t know, but only some feedback may help.

Plex support, at least, please let us know if nvidia shield client is still supported or not? I saw lately some updates for nvidia PMS, but nothing new for nvidia plex client.

Thanks

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