I have problem when i watch oblivion 4k and the german dts high reselution audio. When my avr add neural x to upscale the audio to my height speakers i get sound problems. The sound is like scratches or like the sound is to big for the speaker.
When i hear the English version is it ok. When i deactivated neural x in avr also.
This problem is only in the oblivion movi with plex and my nvidia shield pro.
When i play the same file over a pc i have this problem not and when i play my orginal over a bluray player is also fine.
Can you provide some details about that German audio track?
e.g. from ⋮ > Get Info → View XML, looking for that particular Stream element representing that audio track
Does your A/V receiver decode the file properly if you feed it through some other means (e.g. if it can read the file from a DLNA device or file share)?
If configured accordingly, your Android TV Plex should pass-through the audio stream as-is. So this could actually be an issue with the audio stream itself.
When i use this video with plex it works withel the english language with out problems i can also add neuralx to the sound.
When i use the German language and i dont add neuralx i have no sound problems over plex. It just start when i add neuralx.
When i play the exact video over my pc directly i can use German with neuralx and when i put the orginal video in my Blurayplayer also no sound problems with neuralx.
When i use other videos on plex i can use always neuralx. Is only oblivion that make this problem.
My avr is marantz 6015 5.1.4 my setup
However, the rollout of Shield Experience 9 has not been exactly smooth. Read the other posts on the Shield forum. Also the Plex thread linked below. You may want to wait for things to stabilize before updating your Shield, especially if you also use it as a Plex Media Server.