I have a movie with 4 audio tracks (AAC [eng], AC3 [eng], AAC [fre], AAC [eng]). When i have trailers enabled to play before the movie, the only audio track available for the movie is the first AAC track. However, when i disable trailers, then in the movie settings i can choose all four and the AC3 is selected by default (which is what i want because i have a 5.1 setup). This looks similar to the bug i found about subtitles missing when trailers are enabled (https://forums.plex.tv/discussion/178092/subtitles-missing-when-trailers-play-before-movie-starts). Maybe the same bug is affecting the audio tracks as well.
Oof. That sounds like exactly the same issue. Good sniffing.
I’ll add it to our internal bug report. Thanks for the details!
Hi there, I have exactly the same problem, which is very annoying. can you please fix ? Thank you