Plex server doesn’t find all audio tracks in video file

Server Version#:
Player Version#:

I have a series where in the video file there are 4 audio tracks embedded. Only one is recognised from the 4 and at audio selection it does not show the others.

Any idea?

what sort of file is it? what sort of audio track codecs?

Video h264 and dts5.1 and 3 different ac3.

Found the issue. Had the same video file twice. One with 1 audio track and the other one with 4. Deleted the one with 1 audio and added the other one. This didn’t happen :slight_smile: probably file was locked by something else.

Issue solved.

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