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I’m completely new to Plex so please forgive my ignorance if the questions I ask seem too simple.
I’ve installed Plex on my Synology NAS and have my account established.
I’m in the process of creating Libraries for outside users to have access too. These Libraries have sub folders containing videos for online classes that only specific users will have access to view. I’ve created a Test user under “create managed accounts” and assigned it a PIN. Unfortunately, when I go to another machine and try to login to Plex server so that this user can only access the specific videos, I am prompted for username/ email address and password. I have no passwords for newly created user so I’m not sure how to access media files. I’m obviously not understanding how the sharing process is supposed to work. Can anyone please enlighten me.
Managed accounts can only be part of Plex Home. Plex Home is meant for people you actually live with in your home. Managed accounts are generally used for children and helps control what devices they can use. It is not meant as a general sharing with family/friends that don’t live with your in your home.
You physically take the device from them sign into your account then switch to their managed account in the user picker and give it back to them. ( you should add a pin to your account so they cannot switch to you.) You obviously cannot do this for people who don’t live with you that you cannot access their device yourself, but again it is not meant for that.
You do not need a Plex Pass for a Plex home with only managed accounts. A Plex Pass does allow adding regular accounts to Plex Home like if your spouse has their own Plex Account.
