@per_PLEX_ed said:
Yeah, it’ll take a while but all in a good cause - hopefully it’ll help others.
While you’re in mp3tag, take the opportunity to optimize your mp4s for streaming.
(available after a right-click on a file. Also possible with several files selected at once.)
Makes the likelyhood of Direct Play a bit higher. And should really be the default for media on a ‘streaming server’, right?
Done… Now it’s reuploading 1706 files to Google. At times like this I sure miss Dropbox and its binary diff option!
@per_PLEX_ed said:
Done… Now it’s reuploading 1706 files to Google.
Ouch, I hate having to reupload content to GDrive
Ok, now this is driving me insane…
This morning I noticed that the weird collections are back (obviously after I enabled local media assets).
Again, I used the movie The Sand Pebbles as an example - not because I like the movie so much, but it’s the first collection to show up.
Anyway - the collection got added back and shows in the XML file again:
<Collection id="57701" filter="collection=57701" tag="11088386_SAND_PEBBLES"/>
However, MP3TAG now shows NOTHING of the sort in ANY of the fields - I even enabled the ones that are invisible by default. Album is empty, so are most of the other fields except Codec, Bitrate, Size etc.
I tried a refresh of the media - analyze media - unmatch (removes the collection info) - match (puts it right back).
Should I start pulling hair or did I miss something simple?!
@per_PLEX_ed said:
However, MP3TAG now shows NOTHING of the sort in ANY of the fields - I even enabled the ones that are invisible by default.
Have you opened the detailed tag view?
Yeah… I even added the movie to a new collection library (sorry, got collection on the brain) just to rule out any metadata staying behind. We’re also talking about our local Windows 10 computer, with local content and a local server (nothing to do with VPS or Google in this case).
Then I’m almost out of ideas.
You could try your luck on the command line.
Even if you’re not inclined to remux all your movies once more, we could at least determine if it is coming from the file or not.
One thing:
Can you make a copy of the file and rename it so a film title you don’t have yet?
Then add it into your library and see if the same collection reappears.
@per_PLEX_ed said:
Interesting… no collection then:
Plex Dance one of the other affected movies then.
Light bulb: Clear your agent caches.
https://support.plex.tv/hc/en-us/articles/202967376-Clearing-Plugin-Channel-Agent-HTTP-Caches
Then repeat the experiment with unmatch/rematch
@sGarver said:
Ouch. Time to go through my 6000+ movies and inspect (and remove) any Album tags.
Thank god that if an MP3/MP4 file ever appears in my 45TB of media I treat/delete it like a virus immediately. :#
@OttoKerner said:
Light bulb: Clear your agent caches.
https://support.plex.tv/hc/en-us/articles/202967376-Clearing-Plugin-Channel-Agent-HTTP-CachesThen repeat the experiment with unmatch/rematch
Which one? Do I need to delete these folders?
Edit: ok, I couldn’t get it to work even after deleting the folders mentioned above. However, since it’s only a test server now, I decided to delete the entire Plex Media Server and reinstall the program.
It’s currently scanning in movies and so far, the collections seem to be coming from TMDB and no longer from anything local… keeping fingers crossed
I’ll probably be facing the same on my VPS (I keep that on the stable channel). Does the cache flush itself after a while or will I be facing the same issue when this gets released to stable?
I can’t tell you that, because we still haven’t determined where these ugly collection names were coming from.
Well scanning is finished and I can confirm all is well - collections are now as they should be, generated from TMDB.
So it was definitely the file itself where the weird collections came from and then definitely something that was retained in the cache of the Plex server - somewhere - after I edited the file.
It would probably be better if the Plex team eliminates using the Album tag for Collections, but if that is not possible, and if I can’t eliminate local collections even after the file as been uploaded to Google, I can always reinstall the VPS from scratch when the time comes.
Thanks for all your help Otto, appreciate it.
One thing I forgot to mention: as it works now, the behaviour is actually not consistent.
If you drag local media assets down, it no longer takes the Title from the local file, but replaces that with the title from TMDB.
Shouldn’t Collections work the same? If local media assets is at the top, it should take the collection information from the Album tag. If you drag it below TMDB, it should take the information from TMDB - just like it does with the title.
Could you please take this back to the team, @OttoKerner?
@per_PLEX_ed said:
Shouldn’t Collections work the same? If local media assets is at the top, it should take the collection information from the Album tag. If you drag it below TMDB, it should take the information from TMDB - just like it does with the title.
I thought you removed the album tag from all your files, so there is nothing left to override the TMDB collections.
@OttoKerner said:
@per_PLEX_ed said:
Shouldn’t Collections work the same? If local media assets is at the top, it should take the collection information from the Album tag. If you drag it below TMDB, it should take the information from TMDB - just like it does with the title.I thought you removed the album tag from all your files, so there is nothing left to override the TMDB collections.
Yes, but I’m not thinking about myself here. I’m positive this will come up… a LOT… when it becomes public and 10 million users will suddenly find weird album tags in their collections 
Surely I’m not the only one
Is there another location for cached information? Sand Pebbles finally got uploaded to my VPS. I had already deleted all the agent cache files as @OttoKerner suggested. I unmatched the movie (collection gone). Then matched it with a wrong file (no collection). Then matched it with Sand Pebbles - boom - collection is back.
I’d absolutely HATE to start from scratch again so… what else can I try to sort this?
So you performed the test above with a different file?
That is not what I intended.
I asked you to use the same file, but to rename it and use a different movie title. We would have confIrmation the collection came from the file if the same collection reappeared.
If the file doesn’t contain subtitles, I’d say remux it with http://avidemux.sourceforge.net/
