Beta App Says I'm not Part of Program & Quits

Received email just now, installed beta app, and launched. App opens dialogue box saying program is only open to invited users and I don’t appear to be on that list. Then it quits.

Ideas?

I have the same problem.

I’m having the same issue as well.

I have the same issue, but realised I may, doh, have used the wrong email address when registering for the beta, vs the one I use in the Store, can we change that pls ?

@nellenden said:
I have the same issue, but realised I may, doh, have used the wrong email address when registering for the beta, vs the one I use in the Store, can we change that pls ?

That may be: if the app is pulling my MS Store email (@live.com), it’ll be different than my plex one…

@nellenden said:
I have the same issue, but realised I may, doh, have used the wrong email address when registering for the beta, vs the one I use in the Store, can we change that pls ?

I used the same for both accounts - still can’t access it.

Also get the same problem… any suggestions?

Same problem. Hope there is a solution.

Same problem

i’m getting the same thing app will close on launch. i used the same email for both plex and microsoft

Both Plex and Microsoft email accounts are the same, and I can’t install because I’m not part of the beta test.

Same here :frowning:

same issue. Plex and microsoft account same email.

Sane here.

Same issue, Ms store and Plex have the same mail…

Same here. Seems like a backwards thing to have to be signed into the windows store to download, but then also signed into the xbox app to use it. I use the xbox app for absolutely zero things, why would Plex be the only one?

Same here.

Same problem :frowning:

Same issue here. Received the email from Plex, same account across Plex and Microsoft.

As much as I’d rather just increment a counter for “yes, I’m hitting this bug as well”, I’ll add myself to the list of people seeing the same problem. Same email address used for Plex and Microsoft account.