Black bar on bottom/footer in Plex skin menu

Third Party Apps & Tools
1

Hi all, hope anyone can help me. I have a raspberry pi (first version, not the 2) running rasplex 0.4.1. Recently, a black bar has appeared at the bottom (in the footer) of the plex menu, see attached photo. I think it has appeared after an automatic update. 

 

I did calibrate the screen, during calibration the arrow is visible normally at the bottom of the screen. My TV is running 1920x1080 @ 60hz. That's also the setting in the menu. When I activate the confluence skin, the whole screen is being used. Also subtitles are in the right position when playing a movie. 

 

It seems the Plex skin misdetects the resolution or something?

 

I tried:

- installing clean 0.5.1, same problem occurs

- played around with some settings in config.txt (hdmi_mode=82 etc, disabling overscan)

 

Didn't work... is this caused by some upgrade, or perhaps a bug in the Plex skin?

 

All help is appreciated!

 

Thanks

2

Is the tv set @16:10? rather than 16:9? All I can think of.. atm...

3

Is the tv set @16:10? rather than 16:9? All I can think of.. atm...

I agree that it does look that way.

Something related to aspect ratio settings is definitely involved here, though it could be at either end...

An unsuitable overscan adjustment in RasPlex could have a similar effect.
(If so it can be fixed in Preferences > System > Advanced > Video calibration...)

Best regards: dlanor
4

I checked the TV res, its 16:9. Playing with different modes on the TV didn't work either, and nothing has changed in the setup.

In the menu of Plex its 16:9 too... I find it very strange, since I have used this setup without problems for at least half a year.

I'm gonna check the logs later, see if there's anything in it.

5

I can confirm, I get this bottom bar problem as well. But I have a 16:10 monitor, running on 1920 x 1200 resolution.

What I had to do was change the resolution to 1920 x 1080, recalibrate, then change the resolution back to 1920 x 1200.

6

So... after a reset to Rasplex defaults in the clean 0.5.1 install, the black bar disappeared and everything works normally.

Well almost everything, CEC seems to behave a bit strange, my TV turns on again after I turning it off, but that's for another topic. 

I clean installed 0.4.1 again, and it all works well.

I put overvoltage to 1 because I saw the undervoltage warning when using 0.5.1... maybe that was the culprit.