Hi all,
I’m having an extremely frustrating issue with Plex Media Server on my NVIDIA Shield (2019 model). I originally began troubleshooting a transcoding issue. I could only direct stream files but couldn’t transcode at all but now my server is completely unreachable I’ve even done a factory reset and fresh install.
-
Initially, I had Plex Media Server installed and running fine.
-
I attempted to fix a transcoding issue by uninstalling and reinstalling Plex Media Server.
-
I backed up the database (
com.plexapp.plugins.library.db) and tried to restore it manually via ADB. -
Something went wrong during the process—server wouldn’t start, and
adb shell ps | grep plexreturns nothing. -
Did a full factory reset on the Shield.
-
Reinstalled Plex Media Server via Google Play Store.
-
When launching the server again, I was prompted to pick a preferred server (Test). No matter what I select, the app says it “can’t connect securely” or that the site is unreachable.
-
Tried to access logs via ADB, saw that
/storage/emulated/0/Plex Media Server/wasn’t being created at all after reinstall. -
Developer Options and USB Debugging are enabled.
-
Running
adb shell monkey -p com.plexapp.mediaserver.smb -c android.intent.category.LAUNCHER 1throws aSecurityException. -
ADB install and push commands are working correctly otherwise.
-
adb shell pm list packages | grep plexconfirmscom.plexapp.mediaserver.smbis installed. -
Even manually renamed the server and reboote still nothing.
I need to get the Plex Media Server running again so I can restore my metadata or rebuild my library from scratch if needed. Right now it seems the server backend won’t even start. Am I screwed and won’t get my server running again? Feeling frustrated that this happened and even a factory reset wouldn’t fix.
Any help from the Plex team or experienced users would be amazing. Thanks in advance.
