Buffering on NVIDIA Shield Player

Plex Players Streaming Devices
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1

Server Version#:
Player Version#:

So I was attempting to play a 4k video on my 1080p TV via my NVIDIA Shield and the plex server on my PC could not play it, kept buffering, had my cpu running at 100% (Intel(R) Core™ i3-4330 CPU @ 3.50GHz) . I am using wifi, not cable connection to the shield.

My issue is when i do the same thing with the emby server, the videos play flawlessly, no issues, not even a hint of buffering

Plex also takes a while to load content for display, it is just seriously slow. What could be causing this?

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what are the file specs ( video codec, etc)? 4k is just a resolution. I’m assuming it is transcoding it down to 1080 based on server CPU usage

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Size: 8.58 GB 25.5 Mbps MKV
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C
Video: 3838x1920 23.976 fps 24.7 Mbps HEVC 150 Main 10
48000 kHz
Audio 1: English EAC3 5.1(side) 768 kbps

HERE IS ANOTHER ONE

Size: 7.39 GB 22.4 Mbps MKV
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Video: 3840x2160 24.0 fps 21.6 Mbps HEVC 150 Main 10
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Audio 1: English EAC3 5.1 (side) 768 kbps 48000 kHz

Let me know if you need any additional information. I dont like emby that much but it does play the videos without any problems, so I am wondering if this is some settings issue. Please let me know what you think, as none of the 4k videos are playing.

Thanks for the response.

4

could you give me some assistance with this? I provided the video info

5

I’m having a similar issue.

Seems to be shield related as the videos play fine from Plex on other devices (over wi-fi) but even though they are hosted locally (on the shield with Plex server) they just endlessly buffer and never start playing.

Edit: VLC plays the file fine on the same hardware.

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