[BUG] App starts loaded to anonymous user

For the past few days, when I start my Xbox One (standby mode) and go into Plex (regardless if it’s first app/game or not), I am unable to sign in to my own account. I am able to see my library (except my admin ones) and show my user pic as a silhouette.
If I click on it, it shows I can try to sign in (even though I can already see my content), but it just presents me with an error screen, giving me information about not connecting to my server and firewalls. Retry and go home take me to the initial screen, sign in does not work and exit.

This issue can be resolved by restarting the whole system that is running the Plex Media Server software, but not by simply restarting the server or player SW.

PS: sign in automatically is on

Same issue here

Same here.

@Moussa should it be a pms problem, it happened also in the web app

Thanks for the reports guys, we’re looking into it.

Hey Moussa have you guys been able to reproduce the issue?
It also impacts the Samsung Tizen app.
Cheers

@Moussa said:
Thanks for the reports guys, we’re looking into it.