BUG: Dolby Vision playback initially fine then stuttering constantly on Nvidia Shield Pro

Server Version#: 1.32.4.7195
Player Version#: 9.26.0.2648 (4b022b4)

Playing a Dolby Vision MP4 movie via Plex on an Nvidia Shield Pro starts out fine, but then the video and audio start stuttering constantly about 2 minutes into the movie.

Error occurs about 12:40 PM local time.

Plex Media Server Logs_2023-07-16_12-41-33.zip (5.1 MB)
Werewolf XML File.zip (14.1 KB)

Is someone looking into this? Can I help with additional logs or something?

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