BUG: Inconsistent thumbnail crop for Other Videos

Server Version#: 1.28.2.6151
Player Version#: 4.91.2

Other Videos libraries show thumbnails in inconsistent aspect ratios between different platforms and even different views on the same platform:

  • Plex web library view: 16:9
  • Plex web collection view: 2:3
  • Google TV: 16:9
  • iOS: 2:3
  • Android: 16:9

The thumbnails are therefore always cropped on one platform or another, which completely breaks the Other Videos list view and makes it unusable, especially if we’ve spent a lot of time finding / creating the posters we want to see.

Solution: Please add a setting to the Other Videos libraries where we can select whether we want 2:3 or 16:9 thumbnails in each library.

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