[BUG] It says "Plex is not available in your country" on my Sony TV

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Server Version#: LATEST STABLE PLEX PASS DOWNLOAD (2021-02-07 / 01:49 / GMT +1)
Player Version#: LATEST STABLE PLEX PASS DOWNLOAD (2021-02-07 / 01:49 / GMT +1)
Brand+Modell#: SONY KD-49XG9005 (with current updates)

I’m not sure where to post this… and it’s related to the Google Assistant support. If it’s placed in the wrong forum, I would be happy if any moderator can move the bug report for me.

The issue is the same as this bug report:

It says “Plex är tyvärr inte tillgängligt i ditt land”. The translation to that is “Plex is not available in your country”. But that bug report is quite old. Is it not yet fixed? Or is this another bug?

In this case I’m using the PLEX app for the Android TV version for my TV, not the Chromecast built in. The problem occures when I am telling the TV (through the remote control). I can tell my Xiaomi RedMi Android phone to “play Madonna on PLEX” (in Swedish) and it plays nicely on the phone.

What does the Devs tell? Can it be fixed anytime soon?

EDIT: By the way… the problem is not just related to music (like the other bug report). Whatever I tell PLEX to play, it give me the same responce. So far I just try to ask the TV to play some randoom movie title and some randoom artists that I got in my library. I have just tried a few times.

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Plex doesn’t support Google Assistant except for search, but then only from within the Plex App. Using the Google Assistant button on the remote brings up global assistant and Plex does not work with that. From the app, what works in basically speech to text.

The exception from that thread you linked to is the NVidia Shield. The way NVidia implemented Assistant allows the global search function to also search within the Plex app. This does not work on the Chromecast with Google TV.

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